Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madisyn Wood

Colorado Springs,CO

Summary

Proven Food Service Specialist with a track record of enhancing kitchen efficiency and reducing costs. Skilled in food safety and sanitation, with a strong work ethic and team-oriented approach. Achieved significant improvements in food preparation and inventory management, demonstrating a reduction in waste.

Overview

5
5
years of professional experience

Work History

Food Service Specialist

CommonSpirit Health
Colorado Springs, CO
06.2024 - Current
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Streamlined inventory management, reducing overall costs for the establishment.
  • Improved food safety standards by consistently maintaining a clean and organized workspace.
  • Assisted in menu development, incorporating feedback from guests and staying current on industry trends.
  • Developed specialized menus for guests with dietary restrictions to ensure their dining satisfaction.
  • Maintained proper temperatures during storage, cooking and serving.
  • Applied knowledge of macronutrients and micronutrients to prepare healthy meals.
  • Kept surfaces, tools and equipment clean and sanitized.
  • Increased kitchen staff efficiency through effective delegation of tasks and responsibilities.
  • Cleaned and organized kitchen, dining and service areas.

• ran carts and food trays to patients in a timely manner while maintaining protocol and patient safety standards.

• Quickly and efficiently assembled patient trays accurately while adhering food safety standards.

Warehouse Worker

Empire Cat
Mesa, AZ
12.2023 - 05.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.

Cashier

Awesome Smoke Shop
Mesa, AZ
04.2023 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Head Cashier

Lowes Home Improvment
Mesa, AZ
12.2022 - 04.2023
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
  • Educated employees on register use, merchandising, and customer service.
  • Assisted customers by answering questions and fulfilling requests.
  • Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
  • Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.

Crew Member

Planet Fitness Gym
Apache Junction, AZ
11.2021 - 03.2022

Performed client signs ups on computer system as well as client cancelations,

Performed tours for client prospects and informed said prospects in the organization system and types of machines.

Inspected and cleaned/organized the floor(workout areas) to maintain cleanliness and appeal to clients.

Drive Through

Wendys Fast Food
Apache Junction, AZ
05.2021 - 11.2021

Listened to customer orders and accurately input them into pos system.

Accurately bagged customers orders and prepared drinks/shakes.

Maintained a clean and organized area.

Team Lead

Jack in the Box
Apache Junction Az Y
08.2019 - 10.2021
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collected, arranged, and input information into database system.

Hostess/food Runner

Native Grille and Wings
Mesa, AZ
02.2021 - 08.2021
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.

Drive Through/fryer/dishwasher/cook

Arby’s
Apache Junction, AZ
01.2021 - 06.2021
  • Ensured compliance with local health department regulations through regular equipment cleaning and maintenance, as well as proper food handling procedures.
  • Changed out cooking oil on regular basis and kept fry area clean to avoid grease fires or hazards.
  • Streamlined kitchen processes by implementing improved workflow strategies for increased productivity during busy shifts.
  • Read food order slips and listened to verbal instructions to properly prepare food for customers.
  • Enhanced customer satisfaction by consistently preparing high-quality food items according to established recipes and guidelines.
  • Disinfected workspace and washed all utensils and dishes to maintain hygienic kitchen.
  • Provided exceptional customer service by addressing concerns promptly and professionally, resulting in repeat business from satisfied patrons.
  • Developed strong multitasking skills while managing multiple orders simultaneously under time-sensitive conditions without compromising on quality or presentation standards.
  • Prepared all food orders within Number to Number minutes to maintain high standards and customer satisfaction.
  • Mastered various fryer techniques, contributing to an expanded menu variety that attracted new customers.

Busser

De La Cruz Mexican Grille
Gold Canyon, AZ
05.2019 - 07.2019
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Education

Apache Junction High School
Apache Junction, AZ
05.2022

Skills

  • Customer service and assistance
  • Cleaning and sanitizing
  • Food safety knowledge
  • Safe Food Handling
  • Inspection skills
  • Maintaining equipment
  • Cooking meals
  • Meal Preparation
  • Sanitation Procedures
  • Food presentation
  • Food Storage
  • Food assembly
  • Waste Reduction
  • Sanitizing surfaces
  • Plates presentation
  • Nutrition Awareness
  • Storage procedures
  • Positive Attitude
  • Strong Work Ethic
  • Team Oriented
  • Quick Learner
  • Customer Service
  • Fast-Paced Environment
  • Problem-Solving
  • Attention to Detail
  • Multitasking
  • Patient Care
  • Cleaning and sanitation
  • Productivity and Efficiency
  • Food and Safety Standards
  • Heavy Lifting Capacity
  • Cross-Functional Teamwork
  • Hospital operations
  • Time Management
  • Problem-solving abilities
  • Teamwork and Collaboration
  • Reliability
  • Organizational Skills

Timeline

Food Service Specialist

CommonSpirit Health
06.2024 - Current

Warehouse Worker

Empire Cat
12.2023 - 05.2024

Cashier

Awesome Smoke Shop
04.2023 - 11.2023

Head Cashier

Lowes Home Improvment
12.2022 - 04.2023

Crew Member

Planet Fitness Gym
11.2021 - 03.2022

Drive Through

Wendys Fast Food
05.2021 - 11.2021

Hostess/food Runner

Native Grille and Wings
02.2021 - 08.2021

Drive Through/fryer/dishwasher/cook

Arby’s
01.2021 - 06.2021

Team Lead

Jack in the Box
08.2019 - 10.2021

Busser

De La Cruz Mexican Grille
05.2019 - 07.2019

Apache Junction High School
Madisyn Wood