Summary
Overview
Work History
Education
Skills
References
Timeline
OfficeManager

Madisyn Cardiel

4469 Desin Drive San Jose,CA

Summary

Hardworking & passionate. Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual & team goals. Knowledgeable about product merchandising, possessing strengths in task prioritization & customer service. Dedicated and dependable relationship-builder with excellent organizational skills, with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Sales Assistant

MAC Cosmetics & Nordstrom
10.2022 - Current
  • Increased sales through effective upselling of makeup products and services.
  • Collaborated with team members to improve store performance, maintaining professional and welcoming atmosphere for customers.
  • Conducted workshops on makeup trends and best practices, attracting more clients to my store.
  • Organized promotional events to showcase new product arrivals, driving increased foot traffic to the store location.
  • Developed lasting relationships with clientele through exceptional service and follow-up communication, fostering trust in recommendations.
  • Offered constructive feedback during group training sessions so fellow consultants could refine their skills in makeup application techniques.
  • Conducted regular analysis of sales figures to identify trends and areas for improvement, adjusting strategies accordingly for optimal performance.
  • Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.

ACCOUNT COORDINATOR

NFP INSURANCE SERVICES
01.2020 - 10.2022
  • Negotiated contracts with vendors, securing cost-effective services that met clients expectations.
  • Assisted in developing and implementing successful marketing strategies to increase client revenue.
  • Enhanced client satisfaction by effectively managing multiple projects and ensuring timely delivery.
  • Conducted thorough market research to identify new opportunities for account growth.
  • Collaborated with agents to develop comprehensive insurance plans tailored to individual clients'' needs.

FRONT DESK RECEPTIONIST/OFFICE ASST

QUALCOMM
01.2019 - 01.2021
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
  • Streamlined office operations for improved productivity with effective organization and communication skills.

Education

High School Diploma -

Pioneer High School
San Jose, CA
06.2017

Skills

  • Office/Word/Excel/Power Point/Share Point
  • Time management abilities
  • Product knowledge
  • Team collaboration
  • Strong communication skills
  • Telephone Etiquette & Customer Service
  • Team Building and Supervision
  • Issue Resolution

References

  • Andrea Hering, Work Mentor, (408)-429-9874
  • Julie Pozal, Former Manager, (408)-786-2849

Timeline

Sales Assistant

MAC Cosmetics & Nordstrom
10.2022 - Current

ACCOUNT COORDINATOR

NFP INSURANCE SERVICES
01.2020 - 10.2022

FRONT DESK RECEPTIONIST/OFFICE ASST

QUALCOMM
01.2019 - 01.2021

High School Diploma -

Pioneer High School

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Madisyn Cardiel