Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
References
Timeline
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Madochee Senexant

Opa-locka,FL

Summary

Dynamic and results-driven Supervisor at Encore, adept at problem-solving and team management. Successfully enhanced client satisfaction by swiftly resolving issues and fostering a collaborative environment. Proven ability to balance diverse personalities while ensuring seamless event execution. Committed to continuous learning and maintaining high hospitality standards.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Supervisor

Encore
Doral, FL
06.2022 - Current
  • Worked with my management on how to envision, plan, and execute events.
  • Balancing different personalities and maintaining a healthy working environment for my team to prosper in.
  • Organizing the storage after the show(s) were over.
  • Acted as the first line of contact on the floor, often meeting with the client directly, and guiding her through the event.
  • First to respond when a client has a problem that needs to be resolved.
  • Figuring out solutions to problems as they were brought to my attention.
  • Set/Striking shows.

Cook/Server

Society BBQ
Miami, FL
02.2021 - 09.2022
  • Responsible for ensuring the quality of customers' food aligned with our standards.
  • Responsible for making sure the order was correct, and that it came out on time.
  • Running quality checks on our equipment, produce, and drinks before the restaurant opened.
  • Keeping track of multiple orders coming out at once, and ensuring that the correct food was allocated to the correct table.
  • Managed the restaurant if the first three in command were not present.

Shift Leader

Smoothie King
Miami, FL
01.2020 - 10.2020
  • Tracked and managed inventory.
  • Making sure that the customers were satisfied with the product that they were purchasing.
  • I managed my team to ensure that the day went smoothly.
  • Left the building clean and sanitized after each shift.
  • Responsible for setting up the team to be great for the next shift/day.

Education

High School Diploma -

North Miami Beach Senior High
Miami, FL
06-2020

Some College (No Degree) - Audio Engineering

SAE Institute
Miami, FL

Skills

Problem solving

Willingness to get things done

Hospitality

Able to work with different personalities

Team management

Willingness to learn

Reliability

Negotiation

Decision-making

Affiliations

  • Plays 2 instruments
  • Loves learning new things/new knowledge
  • Very active and lives a healthy lifestyle
  • Loves cooking

Languages

English
Native/ Bilingual
Haitian Creole
Professional

Certification

  • Left SAE with a diploma in Audio engineering

References

References available upon request.

Timeline

Supervisor

Encore
06.2022 - Current

Cook/Server

Society BBQ
02.2021 - 09.2022

Shift Leader

Smoothie King
01.2020 - 10.2020

High School Diploma -

North Miami Beach Senior High

Some College (No Degree) - Audio Engineering

SAE Institute

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