Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Madyn Murtland

Madyn Murtland

Fort Collins,CO

Summary

Passionate Psychology student at Colorado State University with a goal to further her studies in clinical and counseling psychology. Dedicated to supporting the community and diverse populations. I have strong skills in customer service, communication, and leadership with experience in hospitality and teaching.

Overview

2
2
years of professional experience

Work History

Waitress/Restaurant Hostess

WindCrest Erickson Living
Highlands Ranch, CO
11.2021 - 08.2023
  • Provided exceptional customer service by resolving complaints or concerns immediately and maintaining their satisfaction while dining.
  • Prioritized the seating and reservations of guests as well as take-out orders to ensure the restaurant functions smoothly.
  • Guided customers as to which dishes they may want to order, including options based on their prior choices.
  • Input orders and payments through the POS system.
  • Ensured workplace tidiness and cleanliness by ensuring tables and menus were cleaned after each use.
  • Gave customers my full attention and service in a manner which they have come to expect to strengthen their loyalty.
  • Worked with the kitchen staff and waiters to ensure customers were served promptly during busy hours.
  • Trained new employees in order for them to acquire knowledge about service skills and restaurant functioning

Swim Instructor

Aquatots-Infant Aquatics
Littleton, CO
06.2021 - 10.2021
  • Provided interactive and structured swim lessons for kids between 4 months and 12 years old.
  • Taught fundamental swimming skills: floating, treading and strokes.
  • Provided a safe learning environment by maintaining firm water safety practices.
  • Assessed improvement in the swimmers and adjusted lessons based on that to suit the competency level.
  • Discussed with parents regularly to talk about improvement and ways to move forward in the program.
  • Created a positive and encouraging learning environment to enhance the swimmer’s confidence.
  • Collaborated with other instructors and staff in order to maintain efficient class schedules.

Education

Bachelor of Science - Clinical And Counseling Psychology

Colorado State University
Fort Collins, CO
05-2027

High School Diploma -

Mountain Vista High School
Highlands Ranch, CO
05-2023

Skills

  • Communication and Interpersonal Skills
  • Customer Service and Relationship Building
  • Leadership and Team Collaboration
  • Problem-solving and Adaptability
  • Organization and Multitasking
  • Safety Awareness and Crisis Management

Languages

English
Native/ Bilingual

Timeline

Waitress/Restaurant Hostess

WindCrest Erickson Living
11.2021 - 08.2023

Swim Instructor

Aquatots-Infant Aquatics
06.2021 - 10.2021

Bachelor of Science - Clinical And Counseling Psychology

Colorado State University

High School Diploma -

Mountain Vista High School

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Madyn Murtland