Jade Hernandez
Frisco
Summary
Enthusiastic and reliable student worker who takes pride in providing excellent customer service. Skilled in anticipating customer needs and facilitating a positive and encouraging atmosphere with a swift capacity to learn and apply new skills. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
Waitress/Restaurant Hostess
Zhou Star China Bistro
06.2022 - 08.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Juicerista
Clean Juice
06.2022 - 08.2022
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Educated customers on the benefits of various juice ingredients, promoting healthy lifestyle choices.
- Operated cash register accurately, processing payments quickly to minimize wait times for customers.
- Assisted with inventory management, contributing to cost-saving measures and reduced waste.
- Managed daily opening and closing procedures efficiently, ensuring smooth operations throughout the day.
Middle School Math Tutor
Private Family Client
10.2021 - 06.2022
- Assisted struggling student in achieving significant improvements in test scores through targeted tutoring sessions.
- Established positive rapport with student by demonstrating genuine interest in his academic success and personal wellbeing.
- Enhanced student comprehension by incorporating innovative teaching methods and strategies that best suited the student's needs.
- Developed strong relationships with parents, keeping them informed of student progress and collaborating on strategies for improvement.
Education
Bachelor of Arts - Psychology And Christian Theology
Biola University
La Mirada, CA05-2028
Skills
- Customer service
- Active learning
- Strong communication skills
- Patience and empathy
- Relationship building
- Adaptability in teaching
- Positive reinforcement
- Team collaboration
Timeline
Waitress/Restaurant Hostess
Zhou Star China Bistro
06.2022 - 08.2023
Juicerista
Clean Juice
06.2022 - 08.2022
Middle School Math Tutor
Private Family Client
10.2021 - 06.2022
Bachelor of Arts - Psychology And Christian Theology
Biola University
Similar Profiles
Carla FrenchCarla French
Bartender and Server Trainer at P.F. Chang's China BistroBartender and Server Trainer at P.F. Chang's China Bistro
Bryan MurilloBryan Murillo
Assistant Operating Partner at P.F Changs China BistroAssistant Operating Partner at P.F Changs China Bistro
Dana ConnorsDana Connors
Bartender and Shift Lead at P.F. Chang’s China BistroBartender and Shift Lead at P.F. Chang’s China Bistro