Summary
Overview
Work History
Education
Skills
Timeline
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Madison Holbert

Richmond,VA

Summary

Dynamic and dedicated professional with extensive experience in customer service at Gus's Italian Cafe. Proven ability to excel in high-pressure environments, showcasing strong multitasking and problem-solving skills. Adaptive at fostering teamwork and delivering compassionate communication, ensuring exceptional service and client satisfaction. Committed to creating positive experiences for all.

Overview

6
6
years of professional experience

Work History

Waitress/Restaurant Hostess

Gus's Italian Cafe
01.2023 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Shadowing Student

Physical Therapy Solutions
01.2023 - 11.2024
  • Followed industry professionals to learn appropriate methods for solving issues and best practices for task completion.

Waitress/Restaurant Hostess

Calabash Seafood
09.2019 - 08.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Camp Counselor

Camp Hanover
05.2019 - 08.2020
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through a variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.

Education

Exercise Science

Virginia Commonwealth University
Richmond, VA
05-2027

High School Diploma -

Mechanicsville High School
Mechanicsville, VA
06-2023

Skills

  • Customer service
  • Strong multitasking
  • Team collaboration
  • Complex Problem-solving
  • Active listening
  • Time management
  • Team leadership
  • Outstanding communication and interpersonal skills
  • Compassionate communication

Timeline

Waitress/Restaurant Hostess

Gus's Italian Cafe
01.2023 - Current

Shadowing Student

Physical Therapy Solutions
01.2023 - 11.2024

Waitress/Restaurant Hostess

Calabash Seafood
09.2019 - 08.2021

Camp Counselor

Camp Hanover
05.2019 - 08.2020

Exercise Science

Virginia Commonwealth University

High School Diploma -

Mechanicsville High School

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Madison Holbert