Madyson Aden
Cedar Falls,CA
Summary
Results-driven professional with strong skills in strategic planning and resource management. Proven ability to enforce policies, maintain inventory control, and ensure operational efficiency during peak hours. Committed to driving team success and enhancing overall customer experience.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Starbucks
Cedar Falls, IA
02.2025 - Current
- Supervised daily operations to ensure efficient workflow and high-quality service.
- Trained and mentored new team members on company standards and procedures.
- Implemented inventory management practices to maintain stock levels and reduce waste.
- Enhanced customer satisfaction through effective problem-solving and conflict resolution.
- Assisted in maintaining cleanliness and safety standards throughout store operations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Barista Trainer
Starbucks
Sun City, AZ
12.2021 - 02.2025
- Trained new baristas on beverage preparation and customer service protocols.
- Developed training materials to enhance team knowledge of coffee origins and product offerings.
- Monitored performance and provided constructive feedback to improve service quality and efficiency.
- Implemented standardized processes for drink preparation, ensuring consistency across shifts.
Education
Bachelor of Arts - History
Arizona State University
Tempe, AZ12-2028
Skills
- Employee training
- Customer-oriented
- Training and mentoring
- Inventory control and record keeping
- Policy enforcement
- Strategic planning
Timeline
Shift Supervisor
Starbucks
02.2025 - Current
Barista Trainer
Starbucks
12.2021 - 02.2025
Bachelor of Arts - History
Arizona State University