Madyson Bradley
Kings Mountain,NC
Summary
Results-driven U.S. Army veteran with expertise in operations management, personnel supervision, and medical support. Managed operations for two military dental clinics, overseeing 50 personnel and ensuring compliance with strict standards and confidentiality. Currently serves as Shift Lead, supervising staff, managing schedules, and ensuring safe operations. Seeking to leverage military leadership experience in a Detention Officer I position.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Shift Leader
Salsarita's Fresh Cantina
Gastonia, North Carolina
06.2026 - Current
- Directed daily operations and managed employee performance in the restaurant.
- Supervised employees, ensuring adherence to assigned duties and operational procedures to maintain service quality.
- Manage employee schedules and coordinate staffing to maintain appropriate operational coverage.
- Addressed employee and customer concerns, fostering a professional environment and enhancing customer satisfaction.
- Resolve workplace and customer conflicts using communication, sound judgment, and established procedures.
- Monitor inventory and maintain accountability for operational supplies.
- Order necessary supplies and materials to ensure continuous daily operations.
- Maintain a safe, organized, and efficient working environment.
- Made independent decisions on day-to-day operational issues, ensuring accountability to management and smooth operations.
- Communicate expectations clearly and hold team members accountable for completing assigned responsibilities.
- Balance multiple responsibilities simultaneously in a fast-paced environment.
Dental Specialist
U.S. Army Active Duty
Arlington, Virginia
08.2022 - 11.2025
- Supported the daily operation of two Army dental clinics serving approximately 50 personnel.
- Assisted dental providers during surgical and other clinical procedures.
- Maintained accurate medical and dental records while protecting confidential patient information.
- Managed referrals and associated documentation to ensure information was properly processed and tracked.
- Monitored, maintained, and accounted for medical and dental supplies and equipment.
- Coordinated supply needs and ensured clinics had necessary materials to maintain operations.
- Assisted with personnel coordination and clinic operations within a structured military chain of command.
- Worked effectively in high-pressure environments where accuracy, teamwork, and attention to detail were essential.
- Demonstrated professionalism when interacting with patients, medical personnel, supervisors, and fellow service members.
- Maintained composure and followed established procedures during stressful medical situations.
- Followed military regulations, established policies, safety requirements, and medical procedures.
- Developed strong organizational, leadership, communication, and problem-solving skills through military service.
- Worked within a defined chain of command and maintained accountability for assigned responsibilities.
Education
James Madison High
Norcross, GASkills
- Staff Scheduling & Coordination
- Leadership & Personnel Supervision
- Conflict Resolution & De-escalation
- Policy & Procedure Compliance
- Safety & Security Awareness
- High-Pressure Decision Making
- Emergency & Medical Response
- BLS Certified
- Records & Documentation Management
- Confidential Information Handling
- Inventory & Supply Management
- Team Building & Communication
- Problem Solving & Critical Thinking
- Time Management & Organization
- Attention to Detail
- Adaptability & Dependability
- Fast-Paced Environment Management
- Professionalism & Integrity
- Military Discipline & Accountability
- Chain of command
Certification
- BLS Certified
References
References available upon request.
Timeline
Shift Leader
Salsarita's Fresh Cantina
06.2026 - Current
Dental Specialist
U.S. Army Active Duty
08.2022 - 11.2025
James Madison High