Madyson Brown
Westlake,Louisiana
Summary
Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Digital Shopper
Walmart
Sulphur, LA
10.2021 - Current
- Communicated effectively with customers to fulfill their diverse needs, whether it's a simple tomato or a giant trampoline.
- Offered support to other departments when assistance was required, prioritizing the satisfaction of both customers and employees.
- Provided exceptional customer service by shopping for and delivering groceries of all sizes, ensuring customer satisfaction.
- Provided technical support for customers who encountered issues while shopping online.
- Listened to customer needs to identify and recommend best products and services.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Drink Maker/Order Taker
Sonic
Westlake, Louisiana
04.2021 - 08.2021
- Maintained knowledge of current drink recipes and ingredients.
- Followed proper food handling procedures while mixing drinks.
- Resolved customer complaints in a professional manner.
- Monitored stock levels of beverages and restocked when needed.
Order Taker/Cashier
Mcdonalds
Westlake, Louisiana
09.2020 - 02.2021
- Provided excellent customer service by greeting customers warmly and addressing their needs promptly.
- Took orders from customers over the phone and in person.
- Processed payments for orders with cash, credit cards, or other payment methods.
Order Taker/Food Preparation Worker
Popeyes
Sulphur, Louisiana
01.2020 - 09.2020
- Gave clear instructions to kitchen staff regarding special requests from customers such as additional condiments or modifications to menu items.
- Checked stock levels of food items and alerted managers when supplies needed to be replenished.
- Communicated order details to kitchen staff for preparation.
Education
Some College (No Degree) - LPN
Sowela Technical Community College
Lake Charles, LASkills
- Order Fulfillment
- Decision-Making
- Upbeat and Outgoing Attitude
- Prioritizing Orders
- Heavy Lifting
- Planning and Organization
- Teamwork and Collaboration
Timeline
Digital Shopper
Walmart
10.2021 - Current
Drink Maker/Order Taker
Sonic
04.2021 - 08.2021
Order Taker/Cashier
Mcdonalds
09.2020 - 02.2021
Order Taker/Food Preparation Worker
Popeyes
01.2020 - 09.2020
Some College (No Degree) - LPN
Sowela Technical Community College
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