Mae Watt
Petersburg,TN
Summary
I am dependable and successful providing fast, high-quality customer service to guests in restaurant settings. I excel in fast paced environments and guest engagement and satisfaction. I am adaptable to different settings and tasks, as well as in team collaboration and personal development.
Overview
4
4
years of professional experience
Work History
Server
Outback Steakhouse
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Associate
Dragonfly Gallery
03.2021 - 08.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Food Runner
Lyon Family Farms
09.2020 - 11.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
Education
Bachelor of Science - Accounting
The University of Tennessee - Chattanooga
Chattanooga, TN05.2027
High School Diploma -
Lincoln County High School
Fayetteville, TN05.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Timeline
Server
Outback Steakhouse
01.2024 - Current
Sales Associate
Dragonfly Gallery
03.2021 - 08.2023
Food Runner
Lyon Family Farms
09.2020 - 11.2022
Bachelor of Science - Accounting
The University of Tennessee - Chattanooga
High School Diploma -
Lincoln County High School