Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MaeC Allen

Cheyenne

Summary

Dynamic Assistant Manager at Jimmy Johns Gourmet Subs with a proven track record in sales growth and team leadership. Expert in inventory management and conflict resolution, successfully enhancing customer satisfaction and operational efficiency. Recognized for developing staff through effective coaching and mentoring, driving repeat business and fostering a positive work environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Manager

Jimmy Johns Gourmet Subs
05.2023 - Current
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.

Private Nanny

Private Care
06.2018 - Current
  • Led indoor and outdoor activities to entertain and occupy children.
  • Taught children everyday skills and language.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Facilitated relationships with children and parents by developing caring and structured home environments.
  • Organized activities that enhanced children's physical, emotional, and social well-being.
  • Assisted with light housekeeping duties as well as running errands.
  • Transported children to and from school, medical appointments, and extra-curricular activities.
  • Provided developmentally appropriate activities for children.
  • Monitored children's play activities to verify safety.
  • Identified warning signs of emotional and developmental problems in children.
  • Helped children complete homework assignments and school projects.
  • Taught children basic life skills, manners and personal hygiene.
  • Transported children to and from activities using personal or family vehicle.
  • Regularly traveled with family to help with vacation activities and childcare.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Supervised children engaged in physical activity, learning and social skills with peers.

Education

Associate of Science - Forensic Science

Arizona State University
Tempe, AZ
05-2029

Associate of Arts - Criminal Justice

Eastern Wyoming College
Torrington Wyoming
05-2025

High School Diploma -

Niobrara County High School
Lusk, WY
12-2022

Skills

  • Sales monitoring
  • Recruiting and interviewing
  • Budget assistance
  • Staff development
  • Sales strategies
  • Task delegation
  • Strategic thinking
  • Retail operations management
  • Compliance
  • Workplace safety compliance
  • Multitasking and organization
  • Team motivation
  • Team building
  • Customer rapport
  • Team collaboration
  • Retail operations
  • Schedule oversight
  • Scheduling and planning
  • Sales growth
  • Coaching and mentoring
  • Reporting and documenting
  • Staff supervision
  • Verbal and written communication
  • Conflict resolution
  • Team leadership
  • Marketing tactics
  • Customer service
  • Recruitment and hiring
  • Project management
  • Adaptability and flexibility
  • Staff management
  • Inventory management
  • Policy enforcement
  • Customer service and satisfaction
  • Closing oversight
  • Employee scheduling
  • Orientation and training
  • Customer relations
  • Decision-making
  • Employee supervision
  • Cost reduction
  • Cost control
  • Workload management
  • Time management
  • Orientating and training
  • Staff training and development
  • Problem-solving
  • Money handling

Certification

Serve Safe Certified

Jimmy Johns certified

Timeline

Assistant Manager

Jimmy Johns Gourmet Subs
05.2023 - Current

Private Nanny

Private Care
06.2018 - Current

Associate of Science - Forensic Science

Arizona State University

Associate of Arts - Criminal Justice

Eastern Wyoming College

High School Diploma -

Niobrara County High School

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