Dynamic host with experience in creating engaging customer interactions and ensuring smooth restaurant operations. Expertise in managing customer complaints with professionalism and teamwork, contributing to a positive dining environment.
Overview
3
3
years of professional experience
Work History
Server
Pappo's Pizzeria And Pub
Springfield, Missouri
01.2025 - Current
Provided exceptional customer service during busy dining shifts.
Processed payments accurately using POS systems.
Handled customer complaints with professionalism and empathy.
Took orders from customers accurately and in a timely manner.
Explained menu options to guests, offered suggestions, and took orders for food and beverages.
Host
Pappo's Pizzeria And Pub
Springfield, Missouri
12.2022 - Current
Greeted guests warmly upon arrival to create a welcoming atmosphere.
Collaborated with front-of-house staff to ensure smooth restaurant operations.
Managed incoming calls during busy shifts.
Assisted other departments when needed, such as bussing tables, or delivering food orders.
Processed payments from customers using a POS system.
Expo Runner
Pappo's Pizzeria And Pub
Springfield, Missouri
12.2022 - Current
Coordinated food delivery to tables for an optimal dining experience.
Assisted kitchen staff by retrieving and preparing ingredients promptly.
Communicated effectively with servers to ensure order accuracy.
Staffer
Stripes 360
Republic, Missouri
04.2023 - 08.2023
Directed engaging after-school programs for large groups of students.
Collaborated with staff to maintain a safe learning environment.
Led large group field trips to enhance experiential learning.