Dedicated professional with a strong focus on customer service, safety protocols, and time management. Proven ability to enhance rider satisfaction and maintain high safety standards in fast-paced environments.
Overview
24
24
years of professional experience
Work History
Driver
Uber And Lyft
San Diego, CA
07.2022 - Current
Delivered exceptional customer service, ensuring positive rider experiences and high satisfaction ratings.
Navigated efficiently using GPS technology to optimize routes and minimize wait times.
Maintained vehicle cleanliness and operational safety standards through regular inspections and upkeep.
Managed cash and digital transactions accurately during rides to ensure seamless payment processing.
Armed Security Supervisor
Securitas Security Services USA
San Diego, CA
10.2024 - 03.2026
Supervised and trained security personnel to ensure compliance with protocols and procedures.
Coordinated security operations, optimizing response times to incidents and enhancing team efficiency.
Conducted regular inspections of premises to identify vulnerabilities and implement preventive measures.
Developed and enforced security policies, improving overall safety standards within the organization.
Collaborated with law enforcement agencies during emergencies to maintain effective communication and coordination.
Mentored junior staff, fostering professional development and enhancing team capabilities in security operations.
Ensured the physical safety of employees, visitors, and property by conducting thorough inspections of facilities regularly.
Successfully prevented unauthorized access to sensitive areas through vigilant monitoring of perimeter fencing, access points, and CCTV systems.
Managed access control systems, ensuring only authorized individuals were granted entry into restricted areas.
Border Patrol Agent
US CBP/BORDER PATROL
San Diego, CA
11.2002 - 12.2022
Conducted surveillance and monitoring of designated border areas to detect illegal activities.
Collaborated with local law enforcement agencies to enhance security operations and response strategies.
Implemented safety protocols to ensure compliance with federal regulations during patrols and inspections.
Trained and mentored junior agents in operational procedures and best practices for border security.
Analyzed intelligence reports to identify trends and develop proactive measures against border-related threats.
Enhanced workflow efficiency by streamlining communication processes among team members during incidents.
Utilized infrared scopes during nighttime surveillance to detect presence of unauthorized people attempting entry into United States.
Processed undocumented aliens at border patrol stations and furnished case resolution details to resolve immediate situations.
Detected and prevented terrorists and terrorist weapons from entering country.
Searched farms, ranches and urban sites to locate and apprehend people attempting illegal United States entry.
Conducted traffic patrols and vehicle checks to identify people attempting to illegally cross United States border.
Identified and followed tracks, physical evidence and Type to locate and detain undocumented aliens and people traffickers.
Communicated with Language-speaking undocumented aliens and smugglers to obtain information and issue verbal commands.
Rendered necessary medical assistance to undocumented aliens and arranged transport to medical facility in emergency situations.
Demonstrated commitment to the Border Patrol mission by remaining vigilant and adapting to the ever-changing landscape of border enforcement.