Maegan Dunn
Locust Fork
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Accomplished and certified Pharmacy Technician with over five years of experience in retail pharmacy environments for a major national chain.
Overview
12
12
years of professional experience
Work History
Certified Pharmacy Technician
Walmart
02.2018 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Direct Support Personnel
The Arc Of Jefferson County
03.2012 - 12.2017
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
Education
Certified Pharmacy Technician (CPhT) - Pharmacy
TRC Healthcare/Pharmacy Technicians University
Online02.2021
High School Diploma -
Cleveland High School
Cleveland, AL05.2012
Skills
- FDA and HIPAA Compliance
- Regulatory Compliance
- Stocking Medications
- Quality Assurance and Control
- Insurance Verification
- Prescription Order Verification
- Cash Register Operations/Customer Service
- Managing Prescription Refills
- Safety Protocols and Risk Management
Timeline
Certified Pharmacy Technician
Walmart
02.2018 - Current
Direct Support Personnel
The Arc Of Jefferson County
03.2012 - 12.2017
Certified Pharmacy Technician (CPhT) - Pharmacy
TRC Healthcare/Pharmacy Technicians University
High School Diploma -
Cleveland High School
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