Maegan Hindman
Results-driven Operations and Sales Leader experienced in overseeing business operations and driving revenue growth through strategic solutions and process improvements. Achieved measurable revenue increases by developing strong client and vendor relationships while identifying opportunities for product and service expansion. Focused on enhancing operational efficiency across sales, inventory, billing, and customer service to support business development and profitability.
Work History
Director of Operations
11 YearsLed day-to-day business operations, driving sales, developing customer and wholesale relationships, managing operational workflows, and identifying opportunities to improve revenue and profitability.
- Oversaw daily operations across sales, scheduling, inventory, billing, accounting, payroll, warranties, returns, and order fulfillment, ensuring seamless execution and service delivery.
- Analyze sales performance and business trends to establish monthly objectives and identify opportunities for continued growth.
- Identify operational weaknesses and implement improvements designed to streamline workflows and strengthen business performance.
- Coordinate multiple functions simultaneously while maintaining accountability for customer experience, operational efficiency, and financial objectives.
- Developed and maintained B2B relationships with clients, vendors, and strategic partners to enhance collaboration and support business growth.
- Increased accessory sales by 53% within the first year through improved sales processes, product strategy, and customer development.
- Develop and maintain B2B relationships with clients, vendors, and strategic business partners.
- Negotiate with customers and business partners to support revenue growth and long-term account development.
Office Administrator
5 Years 11 MonthsManaged front-office operations to ensure seamless support of clinical procedures and deliver high-quality customer/patient service.
- Coordinated daily administrative operations and assisted providers during clinical procedures to enhance workflow efficiency.
- Managed insurance verification, patient information, treatment documentation, scheduling, and front-desk responsibilities.
- Utilized Dentrix extensively for patient records, scheduling, insurance, and office administration.
- Coordinated with insurance providers to obtain coverage information and resolve administrative issues.
- Collaborated with insurance providers to secure coverage information and address administrative issues promptly.
- Presented treatment plans based on provider recommendations and communicated options clearly to patients.