Maegan Rodriguez
Lubbock
Summary
Dynamic and detail-oriented professional with extensive experience at Lubbock ISD and University Medical Center Hospital. Proven track record in enhancing operational efficiency through exceptional customer service and effective appointment scheduling. Skilled in file management and document preparation, ensuring compliance with HIPAA guidelines while supporting team success.
Overview
4
4
years of professional experience
Work History
Secretary
Lubbock ISD
Lubbock, TX
02.2023 - 03.2024
- Organized and maintained filing systems for efficient document retrieval.
- Assisted in scheduling meetings and managing calendars for team members.
- Responded to inquiries via phone and email, providing accurate information.
- Prepared meeting materials, including agendas and minutes, for distribution.
Receptionist
University Medical Center Hospital
Lubbock, TX
08.2020 - 03.2022
- Managed patient check-in and appointment scheduling to enhance operational efficiency.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated communications between departments to facilitate smooth patient flow.
- Maintained organized filing system for medical records, ensuring easy access and compliance.
- Confirmed appointments, communicated with clients, and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Handled insurances and made sure procedures were covered
Education
Associate of Arts - General Studies
South Plains College
Levelland, TX05-2019
Skills
- Customer service
- Verbal and written communication
- Keyboarding skills
- Appointment scheduling
- File management
- Document preparation
- Calendar management
- Spreadsheet management
- Appointment coordination
- Presentation creation
- Database management
- HIPAA guideline compliance
- Meeting support
Timeline
Secretary
Lubbock ISD
02.2023 - 03.2024
Receptionist
University Medical Center Hospital
08.2020 - 03.2022
Associate of Arts - General Studies
South Plains College