Maegan Smith

Prepare detailed repair estimates using estimating software such as: CCC One

* Communicate with customers regarding repair timelines, costs, and updates.

* Coordinate with Insurance adjusters to obtain approvals and supplements

* Ensure repairs meet manufacturer and safety standards

* Deliver excellent customer service throughout the repair process

* Prepare detailed repair estimates using estimating software such as: CCC One

* Communicate with customers regarding repair timelines, costs, and updates.

* Coordinate with Insurance adjusters to obtain approvals and supplements.

* Inspect damaged vehicles

* Write repair estimates

* Communicate with customers and Insurance companies

* Coordinated repairs with Technicians

*Worked effectively with repair staff and parts providers, staying current on availability and service processes.

*logged work orders and change orders into software database to track job status.

* Presented different repair options to customers to help each person make appropriate choices.

* Consulted with customers to access service requirements and produce accurate orders.

* Responded proactively and positively to rapid change