Summary
Overview
Work History
Education
Skills
Certification
Timeline
Cashier

Maegan Swales

Lusby,MD

Summary

Dedicated and dependable employee with a proven track record of responsibility, hard work, and reliability. Experienced in efficient cash register operation, stock inventory management, and delivering exceptional customer service. Highly organized, proactive, and punctual in all tasks undertaken. Thrives in collaborative team environments, contributing to the overall team success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier

Navy Recreation Center
07.2021 - Current
  • Provide excellent customer service assisting customers in entry.
  • Assist in orientation for new associates and work between departments as needed.
  • Operate the cash register and practice secure transition procedures.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Star customer service certified

Library Assistant

Alvernia Franco Library
08.2024 - 05.2025
  • Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
  • Gained strong understanding of various methods for cataloging books and other materials.
  • Placed books on proper shelves when returned to circulation.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Answered questions from patrons and helped to find desired materials.

Education

High School Diploma -

Patuxent High
Lusby, MD
06-2024

Skills

  • Good at maintaining information, as well as managing information
  • Customer Service And Assistance
  • Telephone Etiquette
  • Processes and procedures
  • Patience and Empathy
  • Written and verbal communication

Certification

  • CPR/AED Certification- American Heart Association.

Timeline

Library Assistant

Alvernia Franco Library
08.2024 - 05.2025

Cashier

Navy Recreation Center
07.2021 - Current

High School Diploma -

Patuxent High
Maegan Swales