MAEGAN JANIS ABROGINA
Chula Vista
Summary
Motivated Hospitality Professional experienced in delivering exceptional customer service in fast-paced environments. Achieved high levels of customer satisfaction through effective teamwork, adaptability, and a strong work ethic. Focused on maintaining organized workspaces while managing multiple tasks efficiently.
Overview
5
5
years of professional experience
Work History
Server
BB.Q CHICKEN
Chula Vista, CA
10.2025 - Current
- Greeted and accommodated guests, fostering a welcoming atmosphere from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Anticipated customer needs and responded promptly to requests, enhancing overall service experience.
- Ensured timely packing of to-go orders for customer convenience. and interacting with delivery drivers.
Hostess
MANNA HEAVEN BBQ
National City, CA
01.2024 - 09.2025
- Assisted in seating guests and managing wait list to optimize seating efficiency.
- Ensured timely table turnover and coordinated food delivery to patrons during high-volume periods.
- Supported servers and bussers through high-volume shifts with food running and table clearing.
- Collaborated with departments to streamline workflow and enhance guest experience.
- Answered phone calls to take reservations and address guest questions and concerns.
Froster
Nothing Bundt Cakes
Chula Vista, CA
09.2021 - 12.2023
- Prepared frosting mixtures using precise measurements and techniques.
- Designed intricate frosting decorations for cakes, ensuring consistent quality and presentation.
- Trained new staff on frosting techniques and equipment operation to maintain high production standards.
- Monitored inventory levels of frosting supplies, reducing waste through effective resource management.
- Collaborated with team members to streamline cake assembly processes, enhancing overall efficiency.
- Took part in other positions: Crafter, Guest Service Representative, Baker
Education
Bachelor of Science (B.S.) - Public Health Candidate
National University
San Diego09.2027
Skills
- Exceptional customer service
- Guest engagement
- Cash handling
- Task prioritization
- Team collaboration
- Organization
- Efficiency
- Strong work ethic
- Customer service
Languages
Tagalog - Conversational
English - Fluent
Timeline
Server
BB.Q CHICKEN
10.2025 - Current
Hostess
MANNA HEAVEN BBQ
01.2024 - 09.2025
Froster
Nothing Bundt Cakes
09.2021 - 12.2023
Bachelor of Science (B.S.) - Public Health Candidate
National University
Awards
- Omega Nu Lambda National Honor Society at National University: 2026
- Winter Quarter 2026 National University Dean's List
- Fall Quarter 2025 National University Dean's List