Summary
Overview
Work History
Education
Skills
Timeline
Generic

MAERIONNA WARNER

Montgomery

Summary

Experience Customer service / sales associate with at least 5 years of proven experience with Assisting customers by addressing inquiries and resolving issues effectively. Supported team members in achieving service goals through collaboration. Managed multiple tasks while maintaining a positive attitude in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Baptist Health
Montgomery,AL
01.2024 - Current
  • Assisted customers with inquiries and resolved issues efficiently.
  • Utilized CRM software to track customer interactions and feedback.
  • Provided product information and recommendations based on customer needs.
  • Responded to customer emails and phone calls promptly and professionally.
  • Maintained accurate records of customer transactions and communications.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Utilized electronic health record systems to document patient interactions, ensuring accuracy and compliance.

Sales Associate

Coca Cola United
Montgomery
05.2023 - 12.2024
  • Developed strong customer relationships to enhance brand loyalty and drive repeat sales.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of products.
  • Collaborated with team members to execute promotional campaigns, increasing product visibility and sales performance.
  • Trained new staff on sales techniques and customer service standards to improve overall team efficiency.

Customer Service Representative

Vxi Global Solutions
California, Los Angeles
08.2020 - 08.2022
  • Handled customer complaints and inquiries in a courteous and efficient manner.
  • Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
  • Utilized problem-solving techniques to identify solutions for complex customer inquiries.
  • Adhered to company policies and procedures while providing superior service.
  • Resolved customer inquiries efficiently, enhancing overall satisfaction and trust in services.

Education

High School Diploma - Nursing

Trenholm State Community College
Montgomery, AL

High School Diploma -

Robert E Lee
Montgomery, Alabama
05.2019

Skills

  • Multitasking Abilities
  • Teamwork and Collaboration
  • Time management
  • Self Motivation
  • Adaptability
  • Customer Service Experience
  • customer service
  • Customer service

Timeline

Customer Service Representative

Baptist Health
01.2024 - Current

Sales Associate

Coca Cola United
05.2023 - 12.2024

Customer Service Representative

Vxi Global Solutions
08.2020 - 08.2022

High School Diploma - Nursing

Trenholm State Community College

High School Diploma -

Robert E Lee