Overview
Work History
Education
Skills
References
Timeline
Generic

Maeve Haight

West Roxbury,MA

Overview

5
5
years of professional experience

Work History

Hostess/Busser

Porter Cafe
Boston, MA
03.2022 - Current
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Accurately recorded customer information into reservation system.
  • Provided excellent customer service by anticipating customer needs.
  • Directed patrons to lounges and waiting areas.
  • Ensured compliance with health and safety regulations within the restaurant.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Greeted guests upon arrival and provided them with menus.
  • Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Provided menus to customers and answered questions regarding menu items.
  • Provided customers with accurate wait times and monitored waiting list.
  • Assisted staff by serving food and beverages or bussing tables.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Resolved any customer complaints or issues quickly and professionally.

Lifeguard

Dedham Health and Athletic Complex
Dedham, MA
06.2021 - 08.2021
  • Conducted daily pool maintenance, including testing and adjusting chemical levels.
  • Performed regular cleaning and maintenance of pool equipment.
  • Observed sections of assigned water zone of responsibility.
  • Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
  • Watched over swimmers to respond quickly to distress situations.
  • Enforced all safety regulations and posted rules for patrons.
  • Monitored area for distress signs and acted immediately in emergencies to alleviate potential injuries or fatalities.

Camp Counselor

Roslindale Community Center
Boston, Massachusetts
06.2019 - 08.2019
  • Monitored activities matched to individual and group abilities to keep campers safe.
  • Enforced discipline and policies to protect safety of recreational activity participants.
  • Developed events and programs in consideration of needs, abilities and interests of participants.
  • Coordinated and led group activities for campers and counselors.
  • Helped participants enjoy activities while ensuring adherence to protocol.

Education

High School Diploma -

Boston Latin School
Boston, MA
06-2022

Some College (No Degree) - Psychology

University of Massachusetts Amherst
Amherst, MA

Skills

  • Server Support
  • Complaint Handling
  • Guest Engagement
  • Customer Service
  • Food Running
  • High-Volume Dining
  • Detail Oriented
  • Effective Multitasking
  • Greeting Guests
  • Teamwork
  • Safety
  • Good With Children

References

References available upon request.

Timeline

Hostess/Busser

Porter Cafe
03.2022 - Current

Lifeguard

Dedham Health and Athletic Complex
06.2021 - 08.2021

Camp Counselor

Roslindale Community Center
06.2019 - 08.2019

High School Diploma -

Boston Latin School

Some College (No Degree) - Psychology

University of Massachusetts Amherst

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Maeve Haight