Maeve O'Connor
Krispy Mango Café & Bakeshop
East Northport,NY
3
years of professional experience
Dynamic Bakery Team Lead at Krispy Mango Café & Bakeshop with a proven track record in enhancing operational efficiency and team productivity. Expert in multitasking and effective communication, successfully trained new staff and resolved customer concerns, ensuring high-quality service and satisfaction. Strong attention to detail and organizational skills drive results in fast-paced environments.
Work History
Head Hostess
4 Months- Trained and supervised front-of-house staff on customer service standards.
- Managed guest reservations and seating arrangements to optimize dining flow.
- Coordinated with kitchen and waitstaff to ensure timely meal service.
- Handled guest inquiries and concerns, enhancing overall dining experience.
- Monitored dining area for cleanliness and organization, ensuring compliance with health standards.
- Assisted in managing special events, including private parties and corporate functions.
- Cultivated relationships with regular patrons to foster loyalty and repeat business.
Bakery Team Lead
1 Year 9 Months- Ensured cleanliness and organization in baking area, adhering to health and safety guidelines.
- Enhanced baking process efficiency through effective time management and multitasking.
- Streamlined the baking process through effective time management and multitasking skills.
- Resolved customer complaints regarding baked products promptly and professionally.
- Supervised and mentored staff on proper procedures to consistently produce quality products.
- Answered incoming phone calls to offer information to customers and direct callers.
- Assisted customers with product refunds and returns.
Bookkeeper
1 Year- Reconciled accounts with bank statements, ensuring accuracy and timely identification of discrepancies.
- Reorganized current filing system to allow for periodic purging of unnecessary files.
- Recorded employee overtime hours in Excel, enabling accurate tracking and streamlined payroll processing.
- Reorganized current filing system to allow for periodic purging of unnecessary files.
HVAC Assistant
1 Year- Troubleshot and resolved mechanical issues, improving system reliability.
- Executed repair tasks using hand and power tools, ensuring quality workmanship.
- Organized and sanitized work areas after repairs were completed. after completing repairs or installations.
- Collaborated with team members on complex installation projects, enhancing project outcomes.
Education
Bachelor of Science - Biochemistry
High School Diploma
- Principals List (Top 100)
- Coursework: AP World, AP Biology, AP Calc, AP US History, AP Physics I, AP Comparative Government, AP Literature, AP Language, AP Macroeconomics, AP European History, Honors Spanish 12
- Member: National Honor Society, Science Honor Society, Math Honor Society, Rho Kappa (Social Studies Honor Society), Pax et Bonum (English Honor Society)
- Student Scholar Athlete: Crew
- Member: Soup Kitchen Club, Future Medical Professionals, Save Our Shelters, Girl Scouts (2016-2026)
- GPA: 4.0 GPA
Skills
Multitasking
Multitasking capacity
Teamwork and collaboration
Organizational skills
Guest relations
Problem solving
Effective communication
Solid problem solver
Stress tolerance
Timeline
Head Hostess
Ruth Chris Steakhouse
04.2026 - CurrentRead More
Bakery Team Lead
Krispy Mango Café & Bakeshop
11.2024 - CurrentRead More
Bookkeeper
Stephen O'Connor
05.2024 - 05.2025Read More
HVAC Assistant
Stephen O'Connor
05.2023 - 05.2024Read More
SUNY At Binghamton
Bachelor of Science from Biochemistry
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St. Anthony's High School
High School Diploma
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