Magali Mendoza
San Diego,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Waitress
La Sierra Cafe
04.2023 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
DMV Clerk
Martha Gonzalez
05.2020 - 09.2020
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Created and updated records and files to maintain document compliance.
- Entered data into system and updated customer contacts with information to keep records current.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Maintained electronic filing systems and categorized documents.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Education
High School Diploma -
Sweetwater High School
National City, CA06.2022
Skills
- Daily Specials Memorization
- Workflow Coordination
- Side Work
- Table Bussing
- Phone Inquiries
- Supply Restocking
- Waiting Tables
- Team Collaboration
- Adaptable and Flexible
- Ability to Lift 30 Pounds
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Waitress
La Sierra Cafe
04.2023 - Current
DMV Clerk
Martha Gonzalez
05.2020 - 09.2020
High School Diploma -
Sweetwater High School
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