Magalys Morales
Phoenix,AZ
Summary
Resourceful Associate known for high productivity and efficient task completion. Specialized in time management, client relationship building, and data analysis. Excel in communication, teamwork, and adaptability, ensuring seamless collaboration and project success.
Overview
6
6
years of professional experience
Work History
Home Associate
Marshalls & HomeGoods
Phoenix, Arizona
03.2023 - Current
- Delivered exceptional customer satisfaction through proactive engagement with diverse clientele, consistently embodying customer experience principles and maintaining a pristine store environment.
- Maintained adherence to operational, merchandise, and loss prevention standards, ensuring store compliance and security while supporting business needs through cross-functional training across various departments
- Managed multiple tasks simultaneously while maintaining attention to detail.
CEO
Happy Times Balloonss
San Jose, Costa Rica
01.2019 - 02.2023
- In charge of making the inventory of products each season, I had to contact the suppliers and make the respective orders for the different seasons, taking into account the request of clients.
- Costumer service required helping costumers with their packing designs, as well as some recommendations on trending products.
- Established policies and procedures that promoted an ethical work environment.
- Facilitated board meetings and provided leadership guidance to senior management.
- Maintained open communication channels between departments to maximize efficiency and productivity.
- Directed long-term research initiatives to identify new markets for growth opportunities.
- Developed and implemented strategic business plans to increase company profitability.
- Recruited, trained, mentored, and managed employees at all levels within the organization.
Education
Spanish As A Second Language
University of Barcelona
Barcelona07-2015
Skills
- New Hire Training
- Event Coordination
- Courteous and Professional
- Calendar Management
- Oral communication
- Issue Resolution
- Staff Management
- Team Worker
- Team Leadership
- Strategic thinker
- Decision maker
- Enthusiastic and motivational
Timeline
Home Associate
Marshalls & HomeGoods
03.2023 - Current
CEO
Happy Times Balloonss
01.2019 - 02.2023
Spanish As A Second Language
University of Barcelona