Zach Levenson
Simi Valley,CA
Summary
Dynamic Home Shopping Associate from Vons Companies, adept in enhancing customer satisfaction and engagement through expert CRM and data analysis. Skilled in cash handling and fostering strong customer relationships, Significantly contributed to process improvements and revenue growth. Demonstrated excellence in cross-functional teamwork and a flexible schedule, ensuring high-quality service and operational efficiency. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Home Shopping Associate
Vons Companies
08.2016 - Current
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Analyzed customer data to identify trends and anticipate customer needs.
- Recommended complementary purchases to customers, increasing revenue.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Used in-store system to locate inventory and place special orders for customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
No Degree - Physical Sciences
06.2028
Skills
- Oral communication
- Order Fulfillment
- Attention to Detail
- Issue Resolution
- Customer Engagement
- Flexible Schedule
- Process Improvement
- Time Management
- Computer Skills
- New Hire Training
Timeline
Home Shopping Associate - Vons Companies
08.2016 - Current
Moorpark College - No Degree, Physical Sciences
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