Magan Brown
4729 Old Pineywoods Rd,AL
Summary
Dedicated Service Advisor at Carl Cannon Chevrolet Cadillac Buick Gmc, excelling in patient care and electronic charting. Demonstrated compassion and empathy, enhancing customer satisfaction. Proven track record in improving service delivery efficiency by 20%, leveraging vital signs monitoring and compassionate communication skills to exceed employer expectations. Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.
Overview
2020
2020
years of professional experience
Work History
Service Advisor
Carl Cannon Chevrolet Cadillac Buick Gmc
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
CNA
Alabama Hospice Care
09.2017 - 09.2019
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted patients with daily living activities, promoting independence and dignity.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
CNA
Ridgeview Health Services
Jasper Al
09.2014 - 09.2015
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Education
Nursing
Beville State
Jasper AlSkills
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Bathing Assistance
- Compassionate communication
- Compassionate caregiver
- Electronic Charting
Timeline
CNA
Alabama Hospice Care
09.2017 - 09.2019
CNA
Ridgeview Health Services
09.2014 - 09.2015
Service Advisor
Carl Cannon Chevrolet Cadillac Buick Gmc
Nursing
Beville State