Magda C. Vera L.
Jackson Heights, Queens,NY
Summary
Highly motivated and eager to take on new challenges, details-oriented server with a strong focus on enhancing guest experiences, maintaining good communication while working closely with servers, host and managers. Proficient in menu presentation, timely service, and collaborative teamwork. Good relationship development, problem solving and time management.
Overview
5
5
years of professional experience
Work History
Server
Queensyard
04.2022 - Current
- Greet customers, introduce them to the menu, answer questions, and explain the chef's specialties.
- Check for allergies.
- Check identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Take customers orders and send to the kitchen.
- Make garnishes and run drinks.
- Collaborate with kitchen staff to ensure timely food preparation and delivery.
- Remove what is used and prepare tables for the next course.
- Clean up spills, serve water and appetizers before main courses.
- Process payments and handled cash transactions with attention to details.
- Clean tables and chairs to prepare dining area for next customers.
Busser
Serafina Restaurant
04.2021 - 03.2022
- Maintain cleanliness of dining area and server station.
- Support restaurant operations during peak hours with a positive attitude.
- Observe tables to tend to guest needs and identify customer service opportunities.
- Communicate with kitchen staff regarding any special requests from customers.
- Provide quick and efficient clearing of tables between courses.
- Ensure all tables were clean and ready for new customers, maintaining a hygienic dining environment.
- Stocked service areas with supplies such as coffee, food, tableware, and linens.
- Remove trays and stacked dishes to return to kitchen after finished meals.
- Work in close collaboration with team members to ensure customers received high-quality service.
Education
Higher Technical University - Tourism
Instituto Universitario Tecnológico De Ejido
07.2007
Skills
- Customer service
- Intermediate English Level
- Attention to detail
- Dining area maintenance
- Hospitality service expertise
- Team collaboration
- Quality control
Timeline
Server
Queensyard
04.2022 - Current
Busser
Serafina Restaurant
04.2021 - 03.2022
Higher Technical University - Tourism
Instituto Universitario Tecnológico De Ejido