Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
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Magdalena Chunab

239 W Century Blvd Los Angeles, CA 90003

Summary

Dynamic retail professional with a proven track record at In-N-Out, excelling in customer service and conflict resolution. Adept at cash handling and inventory management, I consistently enhance store organization and cleanliness. My strong communication skills foster positive customer interactions, ensuring a welcoming shopping experience. Strengths include effective communication skills, the ability to handle multiple tasks simultaneously, and a commitment to maintaining high levels of store cleanliness and organization.

Overview

4
4
years of professional experience

Work History

Store Associate

In N Out
El Segundo, CA
08.2023 - Current
  • Resolved customer complaints promptly with professionalism and courtesy.
  • Organized store displays to ensure maximum visibility of products.
  • Provided cash register operations and handled customer payments.
  • Demonstrated excellent customer service skills at all times.
  • Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
  • Positive attitude, with a strong work ethic, and attention to detail.
  • Experience in food preparation and restocking supplies.
  • Rotated between stations, including the cashier, dining area, and prep, to provide support where needed.

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Retail Store Associate

Dollar Tree
Inglewood, CA
10.2022 - 07.2024
  • Provided excellent customer service throughout each transaction while maintaining a friendly demeanor.
  • Organized items on shelves in order to maintain neatness of store.
  • Stocked shelves with new merchandise when shipments arrived.
  • Operated cash register to process cash, check, and credit card transactions.
  • Greeted customers, provided customer service and answered questions.
  • Stocked, replenished, and organized inventory to keep store merchandise fresh.
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.

Cashier

Delmi’s Mini Market
Los Angeles , CA
05.2021 - 11.2023
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Resolved customer complaints professionally in accordance with company policy.
  • Stocked shelves with merchandise when needed.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Answered customer inquiries regarding store policies and procedures.

Education

Associate of Arts - Criminal Justice

El Camino College
16007 Crenshaw Blvd, Torrance, CA 90506
06-2027

Skills

  • Customer service
  • Conflict resolution
  • Inventory management
  • Payment processing
  • Visual merchandising
  • Communication skills
  • Cash handling
  • Team collaboration
  • Cash register operation
  • Problem-solving acumen
  • Store cleanliness maintenance
  • Organization
  • Effective communication
  • Cash handling accuracy
  • Customer assistance
  • Strong communication and interpersonal skills
  • Engaging with diverse customers
  • Adaptable and flexible

Affiliations

  • Volunteer Work: Regularly volunteer at local food banks and community shelters, demonstrating commitment to social responsibility.
  • Leadership: Serve as president of the student environmental club, organizing events and campaigns for sustainability.
  • Hobbies: Enjoy hiking, photography, and working out, which foster a balanced lifestyle and continuous learning.
  • Peer Tutoring: Help classmates with subjects like math, science, or writing, improving communication and leadership skills.
  • Language Learning: Studied additional languages, showing cultural awareness and dedication to learning.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Accomplishments

Peer Tutor - Los Angeles - assisting students

August 2021 to June 2022

  • Peer tutors aim to provide students with extra support as needed.
  • As a team we focused on making sure students felt comfortable asking us questions on subjects they are unsure about.
  • OUR biggest goal is to make sure students don’t feel awkward and instead feel welcomed.

GEAR UP Lead Mentor - Los Angeles, CA - Alliance Mentor

August 2018 to June 2022

  • Leading lessons from the GEAR UP curriculum for fellow classmates
  • Facilitate activities in a smooth and inclusive way

Timeline

Store Associate

In N Out
08.2023 - Current

Retail Store Associate

Dollar Tree
10.2022 - 07.2024

Cashier

Delmi’s Mini Market
05.2021 - 11.2023

Associate of Arts - Criminal Justice

El Camino College
Magdalena Chunab