Magdalene Lee
Houston
Summary
Proactive professional with a background in patient care and retail. Strong multitasking abilities and effective communication skills contribute to high levels of patient satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Patient Care Representative
Origin Spine Institute
Houston, TX
12.2024 - Current
- Facilitated patient check-ins and coordinated appointment scheduling to enhance clinic efficiency.
- Managed patient inquiries and resolved issues promptly to ensure high satisfaction levels.
- Monitored daily operations to identify areas for improvement, driving enhancements in service delivery standards.
- Coordinated procedure documentation, ensuring compliance with regulatory standards and internal policies.
Intern
Cypress Lakes Dental
Cypress, TX
01.2026 - 03.2026
- Assisted in scheduling patient appointments and managing office calendar to enhance operational efficiency.
- Supported dental staff by preparing treatment rooms and ensuring necessary materials were available for procedures.
- Maintained accurate patient records using electronic health record (EHR) systems, ensuring compliance with privacy regulations.
- Communicated effectively with patients regarding treatment plans, promoting a positive patient experience and satisfaction.
Sales Associate /Retail Stock Associate
Tory Burch
Cypress, TX
10.2021 - 06.2025
- Delivered exceptional customer service to enhance client satisfaction and brand loyalty.
- Assisted clients in product selection, ensuring a personalized shopping experience.
- Maintained visual merchandising standards to promote new arrivals and seasonal collections.
- Executed inventory management processes, optimizing stock levels and reducing discrepancies.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Restaurant Hostess /Take-Out Server
Lazy Dog Restaurant & Bar
Houston, TX
05.2021 - 12.2021
- Greeted and seated guests in a friendly and efficient manner.
- Managed reservation system to optimize seating arrangements.
- Assisted with customer inquiries, providing menu information and recommendations.
- Collaborated with servers and kitchen staff to ensure smooth dining experiences.
Education
High School Diploma -
Cy-Fair High School
Cypress, TX10-2019
Skills
- Organizational skills
- Billing processes
- Multitasking
- Patient-focused care
- Patient confidentiality
Languages
English
Vietnamese
Timeline
Intern
Cypress Lakes Dental
01.2026 - 03.2026
Patient Care Representative
Origin Spine Institute
12.2024 - Current
Sales Associate /Retail Stock Associate
Tory Burch
10.2021 - 06.2025
Restaurant Hostess /Take-Out Server
Lazy Dog Restaurant & Bar
05.2021 - 12.2021
High School Diploma -
Cy-Fair High School