MAGEN SHEIKH
Bothell,WA
Summary
Qualified office administrator with strong background in managing office operations and enhancing administrative efficiency. Proven ability to streamline processes and improve productivity through effective leadership. Demonstrated proficiency in team coordination and problem-solving in fast-paced environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Office Manager
Island County
Coupeville, WA
02.2024 - Current
- Managed office operations to ensure efficient workflow and administrative support.
- Coordinated scheduling and communication between departments to streamline processes.
- Implemented filing systems and maintained accurate record-keeping for office documents.
- Assisted in budget building and tracking as well as procurement of office supplies to optimize expenses.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Facilitated meetings by preparing agendas and distributing minutes to stakeholders promptly.
- Developed training materials for new staff, enhancing onboarding efficiency.
- Supported project management initiatives through effective task prioritization and resource allocation.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Nursing Adminstrative Coordinator
Jefferson Healthcare Medical Center
Port Townsend, WA
01.2023 - 02.2024
- Assisted in training new staff on operational procedures and software applications.
- Facilitated team meetings to discuss project updates, fostering a culture of continuous improvement.
- Developed process documentation to support compliance with healthcare regulations and standards.
- Evaluated operational metrics to recommend enhancements that increased efficiency across departments.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
Surgical Services Manager
WhidbeyHealth Medical Center
Coupeville, WA
12.2020 - 03.2023
- Oversaw surgical scheduling and resource allocation to optimize efficiency and patient flow.
- Managed compliance with safety protocols and accreditation standards within surgical services.
- Developed training programs for staff to enhance operational knowledge and procedural proficiency.
- Implemented quality improvement initiatives to elevate patient care and reduce complications.
- Collaborated with multidisciplinary teams to streamline communication and enhance surgical outcomes.
- Analyzed performance metrics to identify trends and recommend strategic improvements in service delivery.
- Led budgeting processes, ensuring alignment with organizational goals while controlling costs effectively.
- Fostered a culture of continuous improvement through mentorship and professional development opportunities for team members.
- Liaised with external stakeholders including vendors, regulators, accrediting bodies, and other healthcare organizations to ensure alignment of surgical services with broader organizational objectives.
- Improved patient outcomes by implementing effective surgical services management strategies.
- Addressed staffing needs proactively to maintain appropriate skill mix and ensure adequate coverage for all shifts.
Administrative Coordinator
Island County
Coupeville, WA
03.2022 - 02.2023
- Coordinated scheduling and logistics for meetings and events, ensuring efficient use of resources.
- Managed administrative tasks, including data entry, filing, and document preparation for multiple departments.
- Developed and maintained electronic filing systems to improve document retrieval and organization.
- Assisted in budget tracking and expense reporting, contributing to financial accountability within the department.
- Implemented process improvements that enhanced communication between teams and streamlined workflow efficiency.
- Collaborated with cross-functional teams to address operational challenges, driving solutions that supported organizational goals.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
- Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Collaborated with cross-functional teams to achieve project objectives within tight timelines.
Executive Assistant
DLV Vision
Westlake Village, CA
03.2017 - 09.2020
- Managed complex calendars and scheduling for executives, optimizing time management.
- Coordinated travel arrangements and itineraries, ensuring seamless logistics for business trips.
- Developed and maintained filing systems, enhancing document retrieval efficiency.
- Prepared detailed agendas and meeting minutes, facilitating effective communication among stakeholders.
- Assisted in project management tasks, ensuring timely completion of deliverables and objectives.
- Mentored junior administrative staff, fostering skill development and productivity improvements.
- Led initiatives to enhance internal communication channels, promoting collaboration across departments.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Office Administrator
Proodos Properties
Ventura, CA
05.2016 - 03.2018
- Coordinated office operations to enhance workflow efficiency and support team objectives.
- Managed scheduling and calendar organization for executive team, optimizing time management.
- Developed and maintained filing systems, ensuring easy access to essential documents.
- Implemented process improvements that streamlined administrative tasks and reduced turnaround times.
- Trained new staff on office protocols and procedures, fostering a collaborative work environment.
- Oversaw inventory management, maintaining adequate supplies for daily operations.
- Assisted in preparing reports and presentations, enhancing communication with stakeholders.
- Acted as primary point of contact for vendors, negotiating contracts to secure favorable terms.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Reconciled account files and produced monthly reports.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Implemented digital document management system, reducing paper waste and promoting environmental sustainability.
- Developed comprehensive database for tracking employee training and certifications, contributing to compliance with industry standards.
- Facilitated transition to remote work by setting up efficient virtual office systems, maintaining productivity during challenging times.
- Managed property maintenance schedules to ensure timely repairs and upkeep of facilities.
- Oversaw tenant relations, addressing concerns and facilitating effective communication between residents and management.
- Conducted regular property inspections to identify areas for improvement and ensure compliance with safety regulations.
- Developed marketing strategies to enhance property visibility and attract prospective tenants in competitive markets.
- Trained and mentored junior staff on best practices in property management and customer service excellence.
- Analyzed market trends to inform strategic decisions related to rental pricing and occupancy rates.
- Streamlined leasing processes, enhancing efficiency from application through move-in coordination for new tenants.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Warehouse Manager
Sooner Express
Moorpark, CA
03.2013 - 02.2016
- Supervised daily warehouse operations to ensure efficient workflow and timely order fulfillment.
- Implemented safety protocols, reducing workplace incidents and promoting a culture of safety.
- Optimized inventory management processes, enhancing stock accuracy and reducing excess inventory.
- Trained and mentored staff on operational best practices, improving team performance and efficiency.
- Coordinated with logistics teams to streamline shipping schedules and reduce delivery times.
- Analyzed performance metrics to identify areas for process improvement and cost reduction initiatives.
- Led cross-functional collaboration efforts to enhance supply chain efficiencies and service levels.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Coordinated logistics operations to optimize shipment schedules, enhancing overall distribution efficiency.
- Streamlined inventory management processes, improving accuracy in stock levels and reducing discrepancies.
- Analyzed warehouse performance metrics, identifying areas for process enhancements and cost reductions.
Education
Bachelor of Science - Healthcare Admin
University of Phoenix
Tempe, AZ01-2025
Skills
- Organizational skills
- Data entry
- Clear oral/written communication
- Scheduling and calendar management
- Payroll processing
- Document management
- Relationship building
- Operations management
- Policy implementation
- Event coordination
- Facility management
- Policy and procedure modification
Certification
- CAPM - Certified Associate in Project Management
Timeline
Office Manager
Island County
02.2024 - Current
Nursing Adminstrative Coordinator
Jefferson Healthcare Medical Center
01.2023 - 02.2024
Administrative Coordinator
Island County
03.2022 - 02.2023
Surgical Services Manager
WhidbeyHealth Medical Center
12.2020 - 03.2023
Executive Assistant
DLV Vision
03.2017 - 09.2020
Office Administrator
Proodos Properties
05.2016 - 03.2018
Warehouse Manager
Sooner Express
03.2013 - 02.2016
Bachelor of Science - Healthcare Admin
University of Phoenix