Maggi Fuentes Olate
Santa Maria,CA
Summary
Dedicated and reliable phlebotomist known for exceptional communication skills and commitment to patient comfort. Experienced in performing precise venipunctures and enhancing patient experiences through compassionate care and strong attention to detail.
Overview
12
12
years of professional experience
Work History
Phlebotomist
Health Quest Esoteric
Lompoc, CA
10.2025 - Current
- Collected blood samples following strict safety protocols to ensure patient and staff safety.
- Performed venipuncture with precision, minimizing discomfort and anxiety for patients.
- Maintained accurate records of blood draws and patient interactions in electronic health systems.
- Trained new staff on proper phlebotomy techniques and best practices for sample handling.
Phlebotomist
Lompoc Federal Correctional Institution
Lompoc, CA
05.2020 - 12.2024
- Performed venipunctures and capillary draws for diverse patient populations, ensuring comfort and safety.
- Implemented process improvements that reduced wait times for patients while enhancing overall service quality.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Phlebotomist Technician
Dignity Health
San Luis Obispo, CA
04.2014 - 12.2017
- Performed venipuncture and capillary draws with precision and care.
- Ensured adherence to safety protocols and infection control measures.
- Maintained accurate patient records and specimen labeling for efficient processing.
- Collaborated with healthcare team to improve patient comfort during procedures.
- Conducted quality assurance checks on equipment and supplies to ensure optimal functionality.
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Upheld HIPAA compliance through careful management of confidential patient records and lab results.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Education
No Degree -
Allan Hancock College
Santa Maria, CA04-2004
High School Diploma -
Delta High School
Santa Maria, CA06-2003
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Collecting vital signs
- Bathing assistance
- Compassionate
- Vital signs monitoring
Timeline
Phlebotomist
Health Quest Esoteric
10.2025 - Current
Phlebotomist
Lompoc Federal Correctional Institution
05.2020 - 12.2024
Phlebotomist Technician
Dignity Health
04.2014 - 12.2017
No Degree -
Allan Hancock College
High School Diploma -
Delta High School