MAGGI LAKE
Seattle
Summary
Dynamic barista with extensive experience in crafting and serving specialty coffee beverages, dedicated to elevating the guest experience through exceptional customer service. Proficient in coffee preparation techniques and inventory management, ensuring seamless operations while maintaining a clean and inviting workspace. Passionate about fostering a welcoming atmosphere that encourages customer loyalty and satisfaction. Committed to continuous learning and staying updated on industry trends to deliver innovative beverage offerings.
Overview
5
5
years of professional experience
Work History
Barista
Pike Street Coffee
04.2025 - Current
- Proficient barista specializing in espresso preparation and latte art.
- Operated espresso machines and brewing equipment, maintaining high-quality beverage standards.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Barista
Beacon Coffee Traders
08.2024 - 01.2025
- Demonstrated in-depth knowledge of bean origins and flavor profiles to educate customers and make recommendations.
- Made and served specialty coffee and tea beverages.
- Operated espresso machines and other coffee equipment to extract coffee, steam milk, and prepare specialty drinks.
- Handled refunds and remade incorrect drinks to improve customer experience.
Owner
Maid In Montana
01.2021 - 12.2024
- Identified areas for expansion by analyzing market, consumer trends, and competition.
- Gained a recurring client base that allowed me to increase my revenue by 25%.
- Supported team goal achievement and professional development with continuous training and opportunities.
Barista
Nexus Coffee
01.2024 - 05.2024
- Greeted and interacted with new and regular customers.
- Prepared beverage and food products in compliance with company recipes and guidelines.
- Handled and adjusted espresso machines to prepare orders correctly.
- Operated cash registers and handled financial transactions with accuracy and integrity.
Education
Bachelor of Science - Engineering
Montana State University
Bozeman, MT05-2027
Skills
- Customer service
- Supply restocking
- POS systems
- Latte art
- Friendly and outgoing
- Team player
- Time management
Timeline
Barista
Pike Street Coffee
04.2025 - Current
Barista
Beacon Coffee Traders
08.2024 - 01.2025
Barista
Nexus Coffee
01.2024 - 05.2024
Owner
Maid In Montana
01.2021 - 12.2024
Bachelor of Science - Engineering
Montana State University