MAGGI WILLIAMS
Seattle,WA
Summary
Customer-focused graduate with hands-on experience in front desk operations and service within museum environments. Skilled in managing operations and delivering quality service in fast-paced settings, promoting a welcoming atmosphere through effective communication and collaboration. Background in the museum field strengthens interpersonal abilities, enhancing guest interactions and fostering efficient problem-solving.
Overview
7
7
years of professional experience
Work History
Server
Welsh Rabbit Cheese Shop
05.2026 - 08.2026
- Delivered exceptional customer service in a a fast-paced environment, ensuring guest satisfaction and repeat business.
- Managed daily operations, including inventory control and product displays, thereby enhancing store presentation and efficiency.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Managed daily operations, including inventory control and product displays, thereby enhancing store presentation and efficiency.
- Curated a diverse cheese selection to enhance customer satisfaction and drive sales.
- Maintained high standards of quality by regularly inspecting cheeses for freshness and proper storage conditions.
- Cultivated warm relationships with regular customers.
Museum Education Associate
Denver Children’s Museum at Marsico Campus
01.2024 - 07.2026
- Managed and maintain a clean, organized, and safe environment
- Entertained and engaged with guests to create extraordinary experiences.
- Interact with and accommodate guests to ensure a positive experience
- Manage and maintain a clean, organized, and safe environment
- Ensured availability of essential items for visitor needs.
- Trained and mentored new staff on best practices in program delivery and visitor engagement techniques.
- Collaborated with museum curators to develop educational programming for diverse audiences, resulting in increased visitor engagement.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of museology.
Sales Associate
The Local Honey Collective
08.2025 - 05.2026
- Maintained a clean and welcoming environment.
- Greeted customers and develop a friendly rapport.
- Assisted customers by answering questions and providing in-depth product knowledge.
- Ensured accurate product tag and label pricing, marking down merchandise when necessary.
- Shipped and managed online orders.
- Processed customer payments and issue receipts via Shopify, maintained service standards and following all privacy regulations.
- Developed promotional displays to increase product visibility and sales.
- Created social media content to promote the shop and connect with members of the community.
Library Student Intern
Boulder Public Library
01.2023 - 01.2024
- Maintained library art exhibitions and displays, enhancing visitor engagement and appreciation.
- Displayed valuable works of art in galleries, contributing to the overall aesthetic and educational value of exhibits.
- Managed cataloging and organization of art collections in library storage, ensuring accurate documentation and effective preservation.
- Maintained the library’s various art exhibitions and displays.
Front Desk Student Assistant
University of Colorado
01.2022 - 01.2024
- Implemented administrative support to enhance front desk operations.
- Managed incoming calls and greeted visitors while maintaining organized reception area.
- Implemented administrative support and ensure smooth front desk operations.
- Welcomed and assisted students, faculty, and visitors with inquiries and directing them to appropriate offices or resources.
- Planned and worked at department events and graduations.
Server/Barista
Dairy Delite
01.2020 - 01.2021
- Maintained upbeat energy while efficiently completing tasks to enhance customer experience.
- Delivered food and ice cream to customers.
- Prepared ice cream and drink orders.
- Delivered food and ice cream to customers, ensuring timely service and satisfaction.
- Cleaned and organized workplace to uphold hygiene standards and create a welcoming environment.
- Maintained an upbeat energy while completing various tasks.
- Contributed to team efforts to enhance workplace productivity.
Education
Bachelors Degree - Anthropology- Minor in History
University of Colorado Boulder
Fort Collins08-2024
High School Diploma - Associates of Arts
Colorado Early Colleges
Fort Collins05-2022
Master of Arts - Museology
University of Washington
Seattle, WA06-2028
Skills
- Exceptional customer service
- Guest engagement
- Team collaboration
- Strong organizational and time-management skills
- Event coordination
- Event planning
- Customer communication
- Cataloging and curation
- Writing and research
- Cataloging and curating skills
Accomplishments
- University of Colorado Boulder Dean’s List- 2023
- University of Colorado-Boulder Honor’s Student- 2024
Timeline
Server
Welsh Rabbit Cheese Shop
05.2026 - 08.2026
Sales Associate
The Local Honey Collective
08.2025 - 05.2026
Museum Education Associate
Denver Children’s Museum at Marsico Campus
01.2024 - 07.2026
Library Student Intern
Boulder Public Library
01.2023 - 01.2024
Front Desk Student Assistant
University of Colorado
01.2022 - 01.2024
Server/Barista
Dairy Delite
01.2020 - 01.2021
Bachelors Degree - Anthropology- Minor in History
University of Colorado Boulder
High School Diploma - Associates of Arts
Colorado Early Colleges
Master of Arts - Museology
University of Washington