Highly-motivated employee with desire to take on new challenges. Driven team player, strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
911 Emergency Dispatcher
Barnwell County Government
Barnwell, SC
11.2023 - Current
Created incident reports detailing all pertinent information regarding each emergency call.
Assessed callers' needs and dispatched appropriate personnel to respond to emergencies.
Attended training sessions on new systems and technologies used within the dispatch center.
Identified priority calls based on severity of situation, urgency, or special circumstances.
Maintained contact with field units via radio, providing directions and assistance as needed.
Provided support services for police officers in the field by locating addresses, researching suspects, running license plate numbers.
Updated records in database with detailed notes about incidents including suspect descriptions, vehicle information.
Monitored multiple radio frequencies simultaneously while entering data into computer system.
Gathered additional information from police officers at scene if necessary to complete report accurately.
Utilized proper telephone etiquette when speaking with callers in order to maintain a professional demeanor.
Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
Sales Associate
Johnson's Farm and Garden
Williston, SC
10.2020 - 11.2023
Assisted customers with product selection.
Provided accurate information about products and prices.
Handled customer complaints in a professional manner.
Conducted inventories on a regular basis to track stock levels.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Processed transactions using a point-of-sale system.
Greeted customers and provided exceptional customer service.
Restocked shelves as needed to ensure sufficient inventory levels.
Maintained cleanliness of store environment including floors, windows, displays.
Trained new team members in cash register operation, stock procedures, and customer services.
Answered incoming telephone calls to provide store, products and services information.
Adhered to company initiatives and achieved established goals.
Pharmacy Technician
Morgans Drugs
Williston, SC
08.2018 - 04.2021
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Monitored inventory levels of commonly used drugs and placed orders when necessary.
Organized work areas so that everything was easily accessible when needed.
Managed filing of prescriptions, both electronically and manually.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Received payment from customers and processed credit card transactions when necessary.
Verified accuracy of medication labels before they were dispensed to customers.
Restocked shelves with new supplies of medications as needed.
Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
Entered patient and prescription information into pharmacy software systems with high attention to detail.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Participated in continuing education and training to stay current with pharmacy practices and technology.
Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Checked medications for content, accuracy and completeness of drug packaging and labeling.
Education
High School Diploma -
Home School
Barnwell, SC
05-2018
Skills
Information Gathering
Prioritization
Critical Thinking
Problem-Solving
Teamwork and Collaboration
Data Entry
Organizational Skills
Attention to Detail
Excellent Communication
Certification
Certified Pharmacy Technician
Certified Telecommunications officer
NCIC Certified
Timeline
911 Emergency Dispatcher
Barnwell County Government
11.2023 - Current
Sales Associate
Johnson's Farm and Garden
10.2020 - 11.2023
Pharmacy Technician
Morgans Drugs
08.2018 - 04.2021
High School Diploma -
Home School
Certified Pharmacy Technician
Certified Telecommunications officer
NCIC Certified
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