Margaret Boichenko
Warminster,PA
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
2
2
years of professional experience
Work History
Lead Barista
Meadowlark Cafe And Bakery
11.2022 - Current
- Enhanced customer satisfaction by providing efficient and personalized beverage preparation.
- Streamlined workflow for barista team members by implementing effective task delegation.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Collaborated with the management team to develop innovative beverage recipes, increasing sales and customer satisfaction.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
Cashier
Be Well Cafe And Bakery
01.2022 - 11.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Associate of Arts - Business Administration
Bucks County Community College
Newtown, PA01.2025
Skills
- Conflict Handling
- Barista Training
- Customer service
- Interpersonal skills
- Problem-solving abilities
- Product knowledge
- Shop Opening and Closing
- Proficient in Microsoft Applications
- Quick to adapt to different environments and learn new software
Custom
I currently am volunteering as a photographer, videographer, graphic designer, and social media manager at my local church. I am also a leader of the media team within the church and I practice communication, training new editors, and teaching new member basic creativity media skills.
Languages
Russian
Native or Bilingual
Timeline
Lead Barista
Meadowlark Cafe And Bakery
11.2022 - Current
Cashier
Be Well Cafe And Bakery
01.2022 - 11.2022
Associate of Arts - Business Administration
Bucks County Community College
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