Maggie Bustetter
Chesapeake
Summary
Undergraduate Government major with a minor in Criminal Justice and a concentration in International Relations, entering the third year of study. Maintains a GPA above 3.0 with a strong academic foundation in government systems, legal principles, and public policy. Experienced in public speaking and written communication, with a strong interest in government service and pre-law opportunities.
Overview
3
3
years of professional experience
Work History
Server
Bloomin' Brands
Virginia Beach, VA
08.2022 - 10.2024
- Delivered exceptional customer service, ensuring timely order fulfillment and guest satisfaction.
- Collaborated with kitchen staff to maintain efficient food delivery and quality standards.
- Trained new team members on menu items, service protocols, and POS system operations.
- Managed multiple tables simultaneously, enhancing workflow and maintaining a positive dining environment.
- Resolved customer complaints promptly, fostering loyalty through effective problem-solving skills.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Back of House Team Member
Cody's Original Roadhouse
Crystal River, FL
07.2021 - 12.2021
- Prepared food items according to menu specifications and safety standards.
- Maintained cleanliness of kitchen equipment and work areas to ensure compliance with health regulations.
- Assisted in inventory management by organizing supplies and monitoring stock levels.
- Collaborated with front-of-house staff to coordinate timely service and enhance customer satisfaction.
- Streamlined workflow processes to improve kitchen efficiency during peak hours.
- Trained new team members on proper food handling techniques and operational procedures.
Education
Bachelor of Arts - Government
Regent University
Virginia Beach, VA05-2028
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Guest relations management
- Relationship management
- Multitasking and organization
- Positive and professional
- Reliable and responsible
- Multitasking Abilities
- High energy and stamina
- Team leadership
- Problem-solving
- Excellent communication
Timeline
Server
Bloomin' Brands
08.2022 - 10.2024
Back of House Team Member
Cody's Original Roadhouse
07.2021 - 12.2021
Bachelor of Arts - Government
Regent University