Maggie Darroch
San Diego,CA
Summary
Experienced beertender with many years working to customer preferences. Utilizes efficient workflow management to maintain smooth operations during peak hours. Knowledge of inventory control and managing supplies to ensure well-stocked taproom.
Overview
7
7
years of professional experience
Work History
Beertender/Server
Novo Brazil Brewing, San Diego
San Diego
06.2021 - Current
- Ability to handle cash transactions in an accurate and timely manner using Toast.
- Consistently perform at a high standard of service during the entire shift with ability to work under pressure in stressful situations.
- Providing genuine and attentive service to establish rapport with guests.
- Ability to skillfully upsell items while displaying enthusiasm and knowledge of menu and establishment.
Dispatcher/Recruiter
Go-Staff, San Diego
San Diego
10.2023 - 07.2024
- Sorting through multiple resumes to find qualified candidates and scheduling them for interviews.
- Interviewing candidates and learning about their experiences and strengths so that I am able to place the right person with the right job.
- Doing reference checks and onboarding new employees.
- Scheduling employees and dispatching them to their job sites to ensure that all jobs are filled.
Life Enrichment Coordinator
All Seasons Oro Valley, Tucson
Tucson
09.2020 - 05.2021
- Created a system for transportation and activities while overseeing over 150 in-house residents.
- Working very closely with many other department heads to cultivate a comfortable living experience for the residents.
- Jump Started a brand new program for residents of Memory Care that included different activities for many different stages of dementia.
- Hands on Customer service everyday, juggling multiple resident suggestions, complaints, and ideas while managing a small staff.
Caregiver
Beacon ILS, Santa Cruz
Santa Cruz
10.2018 - 06.2020
- Working with severely developmentally disabled adults on goals toward independent living.
- Teaching useful skills for everyday living and doing crafts, art, and other fun educational activities.
- Help with learning how to do domestic activities including but not limited to using the bathroom, bathing and cooking.
- Worked with Shared Adventures, a Santa Cruz program that works with disabled adults putting on dances and other fun activities.
Education
BA - Legal Studies
University of California Santa Cruz
06-2020
Skills
- Non-Technical- Customer Service, Event Planning, Budgeting, Public Speaking, Teamwork, Teachable, Writing Memos and Newsletters
- Technical- Toast, Clover, Google, Mac Computer Functions, Excel, and Various Social Media Platforms
Interests
Interests- Crochet, Poetry, NHL Hockey, Kurt Vonnegut and Science Fiction, and Supreme Court Cases
Timeline
Dispatcher/Recruiter
Go-Staff, San Diego
10.2023 - 07.2024
Beertender/Server
Novo Brazil Brewing, San Diego
06.2021 - Current
Life Enrichment Coordinator
All Seasons Oro Valley, Tucson
09.2020 - 05.2021
Caregiver
Beacon ILS, Santa Cruz
10.2018 - 06.2020
BA - Legal Studies
University of California Santa Cruz