Maggie Elliott
Naples,Florida
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
The Crust Pizza
10.2024 - 03.2025
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to deliver orders accurately and promptly during peak hours.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Handled cash transactions efficiently, ensuring accurate end-of-shift cash balancing.
- Resolved guest complaints swiftly, contributing to overall customer retention efforts.
Sales Manager and Receptionist
Renda Media
Naples Florida
04.2023 - 01.2025
- Developed and executed sales strategies to enhance market presence.
- Analyzed sales data to identify trends and improve forecasting accuracy.
- Trained and mentored junior sales staff, fostering team development.
- Established strong relationships with key clients to drive revenue growth.
- Collaborated with marketing to create targeted campaigns.
Receptionist
Alpha Title Services
Naples Florida
01.2021 - 04.2024
- Managed multi-line phone system, ensuring timely and effective communication.
- Scheduled appointments and maintained calendar for staff, improving organizational efficiency.
- Processed incoming and outgoing mail, contributing to smooth office operations.
- Greeted visitors and directed them to appropriate personnel, enhancing customer experience.
Server
Dorona
Naples Florida
10.2023 - 03.2024
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to deliver orders accurately and promptly during peak hours.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Handled cash transactions efficiently, ensuring accurate end-of-shift cash balancing.
- Developed rapport with regular customers, enhancing their loyalty and satisfaction with the restaurant.
- Resolved guest complaints swiftly, contributing to overall customer retention efforts.
Childcare Assistant
Sports Club
Naples Florida
01.2022 - 2023
- Assisted in developing engaging activities for children, promoting physical fitness and social interaction.
- Monitored child safety and well-being during sports and recreational activities, ensuring a secure environment.
- Collaborated with team members to implement daily schedules and routines, enhancing program efficiency.
- Supported children in skill-building exercises, fostering confidence and teamwork through cooperative games.
Education
High School Diploma -
Naples High School
Naples Florida Associate of Arts -
Florida SouthWestern State College
Fort Myers, FLSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Cleanliness standards
- Sales expertise
- Sales techniques
- Performance improvement
Certification
CPR Certification
Timeline
Server
The Crust Pizza
10.2024 - 03.2025
Server
Dorona
10.2023 - 03.2024
Sales Manager and Receptionist
Renda Media
04.2023 - 01.2025
Childcare Assistant
Sports Club
01.2022 - 2023
Receptionist
Alpha Title Services
01.2021 - 04.2024
High School Diploma -
Naples High School
Associate of Arts -
Florida SouthWestern State College