Maggie Franklund

• Demonstrated self-motivation in achieving daily tasks.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness, and willingness to help wherever needed. Operated an independent pet care business providing reliable in-home care for dogs and cats.
• Built a loyal client base through dependable service, professionalism, and positive customer relationships.
• Created customized care plans including feeding, exercise, medication administration, and companionship.
• Managed scheduling, client communication, and daily business operations.
• Earned repeat business and referrals through exceptional customer service and attention to detail.

• Trained new bussers on operational procedures and best practices for efficiency.
• Managed dining area cleanliness and organization, ensuring efficient service flow.
• Assisted servers in delivering food and beverages to enhance guest experience.
• Collaborated with kitchen staff to coordinate timely clearing of tables after service.
• Led team efforts during peak hours to maintain high levels of customer satisfaction.
• Developed strategies for optimizing table turnover rates while maintaining quality service.
• Consistently provided timely service, anticipating guest needs and addressing concerns promptly.
• Displayed adaptability in accommodating special requests from guests, ensuring a memorable and satisfying dining experience.
• Supported staff training initiatives, sharing best practices on bussing techniques for new hires.
• Collaborated with other dining room and bar staff to facilitate efficient service.
• Monitored dining room inventory and replenished as necessary.
• Arranged tables and chairs for special occasions and events.
• Assisted with bussing tables and cleaning up spills.
• Enhanced team productivity by effectively communicating with kitchen staff and management regarding guest preferences and special requests.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Kept a close eye on customers to quickly spot leaving guests and clear tables for future patrons.

• 3.75 GPA
• Honor Roll (Semester 1 & 2 of 2024)

Photography coursework