Maggie Gajewski
Kalamazoo
Summary
Dynamic professional with a proven track record at The Grille Room, excelling in customer service and effective multitasking. Enhanced guest satisfaction through strategic seating and collaboration. Leveraged POS systems expertise at Kingdom Sports Center to streamline transactions. Recognized for problem-solving and communication skills, consistently improving operational efficiency and fostering a positive environment.
Overview
4
4
years of professional experience
Work History
Hostess/ Expo
The Grille Room
Portage, MI
07.2024 - 02.2026
- Greeted and seated guests, ensuring a welcoming atmosphere
- Collaborated with servers to help ensure timely service and guest satisfaction.
- Maintained cleanliness and organization of host stand and waiting area
- Rearranged tables and chairs for large parties and retrieved high chairs for children
- Assisted in training new staff, to help provide them with the most effective ways to be efficient
- Managed guest reservations and seating arrangements to optimize dining flow.
- Coordinated with kitchen and serving staff to ensure timely service delivery.
Concessions Worker
Kingdom Sports Center
Portage, MI
09.2022 - 02.2025
- Operated point-of-sale systems to process transactions efficiently
- Maintained cleanliness and organization of concession areas during events.
- Provided excellent customer service, addressing and resolving issues
- Helped with inventory management, ensuring the facility was stocked with the needs of customers
- Trained new staff on procedures for food handling and safety protocols.
- Ensured constant regulation for health and safety by regular cleaning and sanitization
Soccer Camp Coach
Kingdom Sports Center
Portage, MI
05.2022 - 05.2024
- Developed and implemented engaging training drills to enhance player skills and teamwork.
- Organized daily practice schedules to increase player development and participation.
- Helped planning and executing camp events
- Built a positive learning environment, encouraging sportsmanship and personal development within the players
- Maintained equipment and guaranteed proper use for safety and performance enhancement.
Education
Bachelor of Science - Human Biology
Michigan State University
East Lansing, MI05-2029
High School Diploma -
Kalamazoo Central High School
Kalamazoo, MI05-2025
Skills
- Customer service
- Effective multitasking
- Cleaning and sanitation
- POS systems
- Problem-solving
- Communication
Timeline
Hostess/ Expo
The Grille Room
07.2024 - 02.2026
Concessions Worker
Kingdom Sports Center
09.2022 - 02.2025
Soccer Camp Coach
Kingdom Sports Center
05.2022 - 05.2024
Bachelor of Science - Human Biology
Michigan State University
High School Diploma -
Kalamazoo Central High School