Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Victoria Meyer

Roseville,CA

Summary

High-energy, skilled at welcoming guests, maintaining entrances and balancing reservations/appointments to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive workspace. Positive and upbeat while striving to make guests feel welcome. Successful in maintaining productivity and calm in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Hostess/ Expo

Outback Steakhouse
Roseville, California
09.2023 - Current
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Ensured compliance with health and safety regulations at all times.
  • Coordinated dining room staff workflow to foster prompt and courteous service.
  • Accurately recorded customer information into reservation system.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Helped service staff handle demand by distributing food and beverages.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Informed patrons of establishment specials and promotions.
  • Built positive relationships with other front-of-house and kitchen staff.

Member Service Representative

Planet Fitness Gym
Rocklin, CA
04.2023 - 09.2023
  • Promoted available products and services to customers during service, account management and order calls.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Handled calls for new sign-ups, service cancellations and cross-selling opportunities.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Identified opportunities for cross-selling additional products or services based on member needs.
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
  • Adhered to all applicable policies, procedures, regulations, and laws.

Cashier

Big Spoon Yogurt
Roseville, California
10.2021 - 09.2022
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Followed company security procedures for handling large sums of money.
  • Answered phone calls to assist customers with questions and orders.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Education

Allied Health

Sierra College
Rocklin, CA
05.2025

Oakmont High School
Roseville, CA
05.2023

Skills

  • Guest Engagement
  • Customer Service
  • Reservations Management
  • Performance Improvement
  • Positive and Professional
  • Item Promotion
  • Service Prioritization
  • Cleaning and Sanitation
  • Point of Sale Systems
  • Price Memorization
  • Payment Processing
  • Effective Customer Upselling
  • Check Payment Processing

References

References available upon request.

Timeline

Hostess/ Expo

Outback Steakhouse
09.2023 - Current

Member Service Representative

Planet Fitness Gym
04.2023 - 09.2023

Cashier

Big Spoon Yogurt
10.2021 - 09.2022

Allied Health

Sierra College

Oakmont High School

Similar Profiles

CREATE PROFILE
Victoria Meyer