Maggie Geer
St Louis,MO
Summary
Highly motivated, dedicated and detail-oriented account executive with comprehensive experience managing employer-client relationships and developing new business deals. Responsible for outside business-to-business (B2B) sales, managing the entire sales cycle, gaining new market share, and growing existing accounts.
Experienced with customer relationship management, ensuring client satisfaction and retention. Utilizes proactive strategies to address customer needs and enhance engagement. Knowledge of effective communication and problem-solving for optimal customer success.
Overview
21
21
years of professional experience
Work History
Clinic Operations Manager
Divine Longevity and Wellness
St Louis, MO
01.2026 - Current
- Streamlined clinic operations to enhance patient flow and satisfaction.
- Implemented staff training programs to improve service delivery and operational efficiency.
- Developed and managed budgets to ensure financial sustainability of clinic services.
- Optimized scheduling systems to reduce wait times and increase appointment availability.
- Introduced technology solutions to enhance patient records management and data accuracy.
- Analyzed data from various sources to identify areas of improvement in service delivery or operational processes within the clinic setting.
- Reduced operational expenses by renegotiating vendor contracts and optimizing resource allocation.
- Improved patient care efficiency by developing standardized protocols for clinical procedures and treatment plans.
- Actively participated in community outreach events promoting clinic services, enhancing public awareness about available resources, and fostering strong relationships with community members.
- Streamlined clinic operations by implementing efficient scheduling systems and staff coordination.
- Collaborated with healthcare professionals on interdisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
- Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
Business Development Representative
BELFOR Property Restoration
St Louis, MO
12.2024 - 12.2025
- Developed and maintained relationships with key stakeholders to drive business growth.
- Conducted market research to identify new business opportunities and emerging trends.
- Collaborated with cross-functional teams to create tailored solutions for clients.
- Presented service offerings to prospective clients, effectively communicating value propositions.
- Managed customer inquiries and provided exceptional support throughout the sales process.
- Trained and mentored junior team members on best practices in business development.
- Implemented CRM tools to streamline lead tracking and improve follow-up efficiency.
- Expanded business through effective network development, identifying new, and prospective clients.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Developed strong relationships with key industry partners for mutually beneficial collaborations.
- Boosted brand awareness by representing the company at industry events and conferences.
Account Executive
Xerox
St Louis, MO
11.2019 - 12.2024
- Collaborate with key stakeholders to develop sales initiatives and advertising campaigns to capture market share
- Design and host customer presentations highlighting product specifications and applications to differentiate product features from competitors' offerings
- Perform extensive, ongoing market research to stay ahead of changing industry standards and trends
- Overachieved Net New Client Acquisition Target
- Sales Rep of Quarter 2021, 2022, 2023
- Lead generation, relationship management, customer service
- Quarterly reviews, Conducting 25-50 Cold calls/Strategic Stop-by's a day increasing customer engagement and sales percentages
- 2020-Closed at 110% of plan for the year
- 2021-Closed at 126% of plan for the year
- 2022-Closed at 157% of plan for the year
- 2023-Closed at 134% of plan for the year
Sr. Laboratory Coordinator & Manager
St. Louis University
St Louis, MO
01.2014 - 11.2019
- Coordinates and manages all lab activity: preparation of all specimens, instrumentation and equipment
- Conducts all implementation and cleanup for all PASE hands-on workshops, rental programs and AIMS lab programs
- Oversees maintenance of all lab areas to ensure safety and health standards are met and all equipment is in proper working order
- Provides assistance to educators/surgeons/faculty in research projects
- Planned or directed research, development, or production activities.
- Developed and implemented plans and protocols for ongoing research, special projects and testing protocols.
- Investigated and resolved issues related to laboratory processes and procedures.
- Developed quality control measures for test processes, enhancing overall reliability of research outcomes.
Surgical Technologist
Missouri Baptist Medical Center
St Louis, MO
07.2009 - 12.2015
- Provided comprehensive support to surgeons specializing in sports medicine, total joint replacement, neuro, spine, orthopedic trauma treatment, General surgery, ENT, Cardiovascular, Gynecology (Davinci), Urology, and Ophthalmology
- Maintained records to document patient medical history and surgical procedure notes.
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
- Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
- Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories, and organizing surgical tools.
Specialty Sales Representative
OK Compounding Specialty Pharmacy
Tulsa, OK
10.2013 - 03.2015
- Served as consultant to primary care and internal medicine practices, hospitals, community healthcare centers
- Provide product expertise and serve as business consultant for Pain Management, Podiatry, Dermatology, Cardio/Cholesterol, and Supplements
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Leveraged proven sales methods to increase revenue and surpass sales objectives.
- Worked closely with commercial operational departments to schedule targeted promotional campaigns.
- Tracked customer and supply chain details for precise and timely fulfillment.
- 2014 President's Club Winner
- 2013-2015 Mentorship Program Participant
Lead Surgical Technologist
Emerson Road Surgery Center
St. Louis
10.2013 - 01.2015
- Maintained high infection control standards.
- Increased patient satisfaction through compassionate pre-and post-operative care, addressing concerns and answering questions.
- Contributed to a culture of continuous improvement by participating in quality assurance initiatives and offering suggestions for process enhancements.
- Maintained specialty equipment, implant, and instrumentation inventories.
- Performed standard scrubbing duties for Orthopedics (sports medicine), Plastics and Pain Management
- Experience in preparation of grafts, use of appropriate suturing or stapling devices, securing drains, sterile central processing, application of casts and other duties approved and assigned by the supervising surgeon and facility
Surgical Technologist
Frontenac Surgery And Spine Center
St Louis, MO
03.2010 - 10.2013
- Provided comprehensive support to surgeons specializing in sports medicine, total joint replacement, spine, ENT, Plastics, Podiatry and orthopedic trauma treatment.
- Maintained records to document patient medical history and surgical procedure notes.
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
- Performed inventory management duties for the operating room supplies, ensuring adequate stock levels at all times.
Surgical Technologist
OSF St. Mary Medical Center
Galesburg, IL
09.2005 - 07.2009
- Provided comprehensive support to surgeons specializing in sports medicine, total joint replacement, orthopedic trauma treatment, General Surgery, ENT, Cardiovascular, Urology, and Gastroenterology (GI)
- Maintained records to document patient medical history and surgical procedure notes.
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
- Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories, and organizing surgical tools.
- Decontaminated, cleaned, assembled, packaged, sterilized, stored, and distributed reusable surgical instrumentation and equipment.
- Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
Education
Bachelor of Applied Arts And Science -
Western Illinois University
Macomb, IL05-2007
Associate of Applied Science - Surgical Technology
John Wood Community College
Quincy, IL05-2005
Skills
- Outstanding verbal and written communication skills, with strong attention to detail
- Experienced performing competitive intelligence to define market landscape product offerings
- Sales Quota Achievement
- Service Management
- Customer Service
- Strategic selling
Timeline
Clinic Operations Manager
Divine Longevity and Wellness
01.2026 - Current
Business Development Representative
BELFOR Property Restoration
12.2024 - 12.2025
Account Executive
Xerox
11.2019 - 12.2024
Sr. Laboratory Coordinator & Manager
St. Louis University
01.2014 - 11.2019
Specialty Sales Representative
OK Compounding Specialty Pharmacy
10.2013 - 03.2015
Lead Surgical Technologist
Emerson Road Surgery Center
10.2013 - 01.2015
Surgical Technologist
Frontenac Surgery And Spine Center
03.2010 - 10.2013
Surgical Technologist
Missouri Baptist Medical Center
07.2009 - 12.2015
Surgical Technologist
OSF St. Mary Medical Center
09.2005 - 07.2009
Bachelor of Applied Arts And Science -
Western Illinois University
Associate of Applied Science - Surgical Technology
John Wood Community College