Maggie Johnson
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Resident Assistant
Valley View Assisted Living
Whitwell, TN
05.2024 - Current
- Maintained clean and well-organized environment for client happiness and safety.
- Cared for residents, routinely checking clothing and linens to keep clean and dry.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Answered telephones and routed calls or delivered messages.
- Maintained accurate records of incidents that occurred.
- Aided residents with ambulation or walker, cane and wheelchair use.
- Cared for incontinent residents, routinely checking clothing and linens to keep clean and dry.
- Completed routine rounds, checking with residents to meet care needs.
Caregiver
Assisting hands
Jasper, Tennessee
01.2024 - Current
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
Daycare Teacher
Wee ones
Whitwell , Tennessee
03.2024 - 07.2024
- Adapted teaching methods based on individual student needs.
- Supervised children during meal times, playtime, and other activities.
- Communicated regularly with parents regarding their child's progress or behavioral issues.
- Assisted with toilet training and diaper changing when necessary.
- Managed record keeping duties such as attendance records and daily reports of individual child activities.
Car Hop/drive Thu
Sonic
Jasper, Tennessee
08.2022 - 12.2023
- Adhered to company policies regarding dress code, attendance requirements, break times.
- Greeted and welcomed customers as they arrived at the drive-in window.
- Restocked supplies such as cups, napkins, straws, condiments. throughout shift.
- Cleaned tables and chairs, swept floors, and performed other general cleaning duties as needed.
- Ensured that all orders were accurate before delivering them to customers.
- Followed all safety protocols when preparing food items including proper temperature control techniques.
- Delivered food orders to customers in a timely manner with a friendly attitude.
Host/To Go/Retail Sales Associate
Cracker Barrel
Kimball, Tennessee
10.2021 - 03.2022
- Resolved conflicts between customers when necessary.
- Processed payments from customers using a POS system.
- Assisted servers in seating guests by escorting them to their tables.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Provided excellent customer service by anticipating customer needs.
- Took reservations over phone and in person.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
Cooks Assistant
NHC
Dunlap , Tennessee
10.2018 - 10.2020
- Monitored quality control of all dishes served to ensure customer satisfaction.
- Transported heavy trays filled with prepared dishes from kitchen area to dining room tables safely.
- Prepared simple dishes like salads, sandwiches, as per instructions from the cook.
- Sliced meats and other ingredients according to recipe specifications using knives or machines.
- Accurately weighed ingredients for each dish in order to maintain portion control standards.
- Stocked kitchen with necessary supplies such as food items, utensils, and equipment.
- Followed health and safety regulations while handling food and beverages.
Caregiver
Careassist
Chattanooga, Tennessee
09.2017 - 09.2018
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Helped clients get in and out of beds and wheelchairs.
- Monitored health and well-being of clients and reported significant health changes.
- Followed care plan and directions to administer medications.
Education
High School Diploma -
Whitwell High School
Whitwell, TN05-2017
Skills
- Call Management
- Scheduling
- Complaint resolution
- Client Relations
- Multi-Task Management
- Compassionate
- Basic Life Support
- Helping with medication
- Family support and assistance
- Reliable transportation
- Preparing meals
- Safety Precautions
- Calm and level-headed under duress
Timeline
Resident Assistant
Valley View Assisted Living
05.2024 - Current
Daycare Teacher
Wee ones
03.2024 - 07.2024
Caregiver
Assisting hands
01.2024 - Current
Car Hop/drive Thu
Sonic
08.2022 - 12.2023
Host/To Go/Retail Sales Associate
Cracker Barrel
10.2021 - 03.2022
Cooks Assistant
NHC
10.2018 - 10.2020
Caregiver
Careassist
09.2017 - 09.2018
High School Diploma -
Whitwell High School
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