Maggie Loucks
Massillon,OH
Summary
Dynamic leader with proven expertise in staff supervision and customer service excellence, honed in numerous job environments. Skilled in customer service and fostering teamwork, I've learned how to significantly enhance operational efficiency. My approach prioritizes innovative solutions and strategic improvements, driving success and positive outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate
The Exchange
04.2024 - Current
- Worked varied hours to meet seasonal and business needs.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Managed customer relations through communication and helpful interactions.
Assistant Store Manager
Bahia Bowls
11.2023 - 04.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Team Lead
Panera Bread
05.2021 - 11.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, and open communication.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Education
Fine Arts
Stark State College
Canton, OHSkills
- Customer Service
- Time Management
- Cash Handling
- Leadership Qualities
- Computer Skills
- Inventory Control
- Staff Supervision
Certification
- ServSafe Person in Charge Training - 02/02/2024
Timeline
Associate
The Exchange
04.2024 - Current
Assistant Store Manager
Bahia Bowls
11.2023 - 04.2024
Team Lead
Panera Bread
05.2021 - 11.2023
Fine Arts
Stark State College
- ServSafe Person in Charge Training - 02/02/2024
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