Paul McCoy
Nora,VA
Summary
Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Expert in team leadership and complex problem-solving, I excel in fostering cross-functional teamwork and delivering results through effective time management and professional communication
Overview
31
31
years of professional experience
Work History
Crew Member
Long John Silver's
Coeburn, VA
05.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
Assistant Manager
Papa's Pizza To Go
Maiden, NC
09.2023 - 05.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved dough consistency by carefully measuring ingredients and following established recipes.
- Maintained high sanitation standards through thorough cleaning and sanitizing of equipment and work surfaces.
- Completed on-time deliveries by choosing best and most efficient routes.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
Warehouse Coordinator
Bassett Furniture
Newton, NC
07.2000 - 03.2023
- Helped keep inventory accurate by overseeing daily cycle counts.
- Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
- Maintained high standards of cleanliness throughout the warehouse facility by adhering to housekeeping best practices consistently.
- Communicated and integrated with other departments to share information and coordinate successfully.
- Verified accuracy of shipping and receiving documents and maintained records.
Bouncer
Shooters Lounge
Hickory, NC
05.2017 - 08.2020
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Ensured patron safety by effectively monitoring and controlling crowds in a timely manner.
- Enhanced venue reputation by providing exceptional customer service to patrons and addressing their concerns.
Shipping Coordinator
Joan Fabrics
Conover, NC
07.1993 - 07.2000
- Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
- Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
- Established strong working relationships across departments, fostering a cohesive and collaborative work environment.
- Resolved shipment issues promptly by collaborating with internal teams and external partners to find effective solutions.
Education
Evington High School
Nora, VA06.1988
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Cross-Functional Teamwork
- Product Management
- Teamwork and Collaboration
- Professional and Courteous
- Good Judgment
Timeline
Crew Member
Long John Silver's
05.2024 - Current
Assistant Manager
Papa's Pizza To Go
09.2023 - 05.2024
Bouncer
Shooters Lounge
05.2017 - 08.2020
Warehouse Coordinator
Bassett Furniture
07.2000 - 03.2023
Shipping Coordinator
Joan Fabrics
07.1993 - 07.2000
Evington High School