Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maggie Newcomb

Manhattan,NY

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Valerios Ristorante. Proven ability to manage multiple tables while maximizing guest satisfaction and table turnover. Experienced in training new hires and adept at cash handling, ensuring efficient operations and a welcoming atmosphere.

Overview

7
7
years of professional experience

Work History

Server

Valerios Ristorante
05.2024 - 07.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Gained strong familiarity with wine varietals, and food pairings, regularly recommending wines based on preference and dish profiles

Server/Assistant Bartender

Fiestas Mexican Restaurant
04.2021 - 01.2023
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Managed bar service for guests while simultaneously preparing cocktails and beverages for the entire restaurant
  • Communicated customer needs clearly to kitchen staff for fast, accurate orders.

Barista

Marylou's Coffee
02.2020 - 07.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Lead Busser

The Olde Hitching Post
04.2018 - 11.2020
  • Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
  • Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
  • Maintained clean and organized work areas, contributing to a safe and inviting dining environment.

Education

Bachelor of Music - Musical Theatre

Baldwin Wallace University
Berea, OH
05-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Menu memorization
  • Memory retention
  • Beverage preparation
  • Daily specials memorization
  • Engaging personality
  • New hire training
  • Strong multitasking
  • Highly reliable

Timeline

Server

Valerios Ristorante
05.2024 - 07.2025

Server/Assistant Bartender

Fiestas Mexican Restaurant
04.2021 - 01.2023

Barista

Marylou's Coffee
02.2020 - 07.2021

Lead Busser

The Olde Hitching Post
04.2018 - 11.2020

Bachelor of Music - Musical Theatre

Baldwin Wallace University

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