Summary
Overview
Work History
Education
Skills
Certification
Personal Acts
Timeline
Generic

Maggie O'Connor

Bandon

Summary

Dedicated professional who ensures that the highest level of service is offered to clients on behalf of the organization through energetic participation, purposeful communication, and keen attentiveness to the needs of every individual.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Intake Administrative Assistant

LEAF Wraparound
Remote
08.2022 - 05.2025
  • Processed client intake forms, scheduled appointments, and maintained accurate records in CRM systems.
  • Coordinated with internal teams and external agencies to ensure timely and compliant service delivery.
  • Collaborated on CRM customization projects with developers, creating workflows to improve efficiency.
  • Created training manuals, standardized protocols, and scripts to enhance department operations.
  • Developed and maintained Excel tracking tools for client progress and departmental reporting.
  • Handled high-volume call center communications, providing professional, and empathetic support.

Club House Turnstand Attendant

Bandon Dunes Golf Resort
Bandon
08.2021 - 06.2022
  • Ensured resort standards were upheld for all daily turnstand operations.
  • Created an environment that built and fostered relationships with guests, ensuring the greatest customer satisfaction and resort experience.
  • Monitored main areas to replenish inventory items when supplies ran low.
  • Implemented company policies and procedures to ensure compliance and safety.

Assistant Café Manager

JC LC Hospitality
Palm Springs
01.2019 - 01.2021
  • Insured proper handling and storage of food
  • Managed inventory and conducted counts
  • Assisted in the creation of menu items
  • Cashier operations

Trade Show Food Demonstrator

CookWorks
Orange County
01.2017 - 01.2019
  • Managed the restock and organization of food inventory
  • Prepped and prepared food items for demonstration
  • Maintained a clean and sanitary kitchen

Education

Bachelor - Psychology

University of California Riverside
Riverside, CA
01.2021

Associate in Arts - Geology

Mira Costa College
Oceanside, CA
01.2018

Skills

  • Strong Communication
  • Self-Motivated
  • Proficient in Spanish
  • Sharp Decision Making
  • Organization
  • Adaptability
  • Time-Management
  • Attention to Safety

Certification

  • CITI Certified in Social and Behavioral Research
  • Research Ethics

Personal Acts

  • Volunteer for Los Andes Projects Nonprofit Foundation serving underprivileged children and youth
  • Led children in hands on learning experience of geological processes at San Diego State University's science program Show Me Geology
  • Medical translator for Doctors Abroad a nonprofit organization providing yearly medical physical examinations for underprivileged families in rural South America
  • Holiday outreach volunteer for the California Santa Ana Police Department

Timeline

Intake Administrative Assistant

LEAF Wraparound
08.2022 - 05.2025

Club House Turnstand Attendant

Bandon Dunes Golf Resort
08.2021 - 06.2022

Assistant Café Manager

JC LC Hospitality
01.2019 - 01.2021

Trade Show Food Demonstrator

CookWorks
01.2017 - 01.2019

Bachelor - Psychology

University of California Riverside

Associate in Arts - Geology

Mira Costa College

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