Maggie Peer
Saranac Lake,NY
Summary
Highly motivated, with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Proficient at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Server/ Bartender
Rivertrail Beerworks
Saranac Lake, NY
10.2024 - Current
- Delivered exceptional customer service in a fast-paced brewery environment.
- Assisted in training new staff on operational procedures and service standards.
- Resolved customer complaints swiftly to enhance guest satisfaction.
- Provided exceptional service to high volume of daily customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Event Coorinator/Content & Social Media Manager
WestBrew
San Diego, California
11.2023 - 05.2024
- Coordinated logistics for events, ensuring all details aligned with client specifications.
- Designed event layouts and themes to enhance guest experiences and brand representation.
- Assisted in marketing efforts, promoting events through social media and other channels.
- Provided on-site support during the day of the event including problem solving if necessary.
- Developed promotional materials such as flyers, brochures or posters for marketing purposes prior to each event.
Manager
Big Slide Brewery
Lake Placid, New York
05.2021 - 09.2022
- Supervised daily operations in a fast-paced brewery environment.
- Collaborated with team members to improve workflow efficiency and quality.
- Ensured compliance with health and safety regulations during all operations.
- Assisted in planning special events and promotions at the brewery.
- Provided leadership during times of organizational change or crisis situations.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Education
Bachelor of Arts - Psychology
SUNY Potsdam
Potsdam, NYSome College (No Degree) - Human Services
North Country Community College
Saranac Lake, NYSome College (No Degree) - Undeclared
SUNY Plattsburgh
Plattsburgh, NYHigh School Diploma -
Saranac Lake High School
Saranac Lake, NY06-2018
Skills
- Customer service
- Event logistics coordination
- Team collaboration
- Communication skills
- Training and development
- Leadership capability
- Crisis intervention and risk assessment
- Problem solving and critical thinking
- Individual counseling facilitation
- Ethical practice and confidentiality
Certification
QPR Crisis Training
Accomplishments
Human Service Award Recipient- North Country Community College
Timeline
Server/ Bartender
Rivertrail Beerworks
10.2024 - Current
Event Coorinator/Content & Social Media Manager
WestBrew
11.2023 - 05.2024
Manager
Big Slide Brewery
05.2021 - 09.2022
Bachelor of Arts - Psychology
SUNY Potsdam
Some College (No Degree) - Human Services
North Country Community College
Some College (No Degree) - Undeclared
SUNY Plattsburgh
High School Diploma -
Saranac Lake High School