Maggie Simmons
River Forest,IL
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
3
3
years of professional experience
Work History
Babysitt
Multiple Families
01.2021 - Current
- Communicated positively with children and guardians.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Monitored children's play activities to verify safety.
- Established and maintained safe play environment for children.
- Engaged with children on individual basis to build positive relationships.
- Encouraged children to be understanding and patient with others.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Hostess
La Notte Ristorante
05.2023 - 09.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Completed daily side work and opening and closing duties without fail.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Accommodated special seating requests for guests to enhance satisfaction.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Seated guest based on guest preferences and seating availability.
Education
High School Diploma -
St. Ignatius High School
Chicago, Illinois05.2026
Skills
- Table Setting Arrangements
- Guest Flow
- Wheelchair Support
- Seating Assignment Preparation
- Guest Experience Management
Timeline
Hostess
La Notte Ristorante
05.2023 - 09.2023
Babysitt
Multiple Families
01.2021 - Current
High School Diploma -
St. Ignatius High School