Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Maggie Terlouw

Prairie Village,KS

Summary

Driven and attentive student with experience at Salty Iguana, excelling in multitasking and organizational skills. Emphasis on enhancing customer satisfaction through effective communication and attention to detail. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

8
8
years of professional experience

Work History

Cashier

Cookies etc
Ames, Iowa
10.2024 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Babysitting

Parents Of Children
01.2017 - Current
  • Talked to parents about concerns or issues with children during babysitting.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Delivered services to customer locations within specific timeframes.
  • Worked flexible hours across night, weekend, and holiday shifts.

Server

Salty Iguana
Prairie Village, KS
06.2024 - 02.2025
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Worked with a system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Host

Salty Iguana
Prairie Village, KS
10.2023 - 02.2025
  • Helped customer's find to-go orders, answered customer questions, and informed of accurate wait times.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Monitored seating area and checked tables regularly to keep spotless.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

High School Diploma -

Shawnee Mission East High School
Prairie Village, KS
05.2024

Some College (No Degree) - Computer Science

Iowa State University
Ames, IA

Skills

  • Table Bussing
  • Multitasking
  • Safe Food Handling
  • Food Running
  • Active Listening
  • Organizational Skills
  • Attention to Detail
  • Memorization
  • Customer service
  • Time management

Accomplishments

GPA (college): 3.92

GPA (high school): 3.98 (unweighted) 4.49 (weighted)

National Honor Society member 2022

Kansas State Scholar

SHARE chair 2021-2022

Kansas Youth Symphony (flute) 2016-2024

Soccer (club and school) 2016-2023

References

References available upon request.

Timeline

Cashier

Cookies etc
10.2024 - Current

Server

Salty Iguana
06.2024 - 02.2025

Host

Salty Iguana
10.2023 - 02.2025

Babysitting

Parents Of Children
01.2017 - Current

High School Diploma -

Shawnee Mission East High School

Some College (No Degree) - Computer Science

Iowa State University

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